GET Logistics

Senior Drayage Operations Specialist

GET Logistics

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Job Level

Senior

About the role

  • Coordinate and manage the scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations.
  • Monitor and analyze dispatch operations to ensure optimal route and resource allocation.
  • Develop and maintain strong relationships with drivers, carriers, and port officials to ensure smooth operations.
  • Implement strategies to minimize costs and improve efficiency within the drayage operation.
  • Ensure compliance with all transportation laws, safety regulations, and company policies.
  • Resolve any issues related to shipments, including delays, damages, and discrepancies in a timely and effective manner.
  • Provide leadership, training, and support to other dispatch team members, promoting a positive and productive work environment.
  • Stay informed of industry trends, technologies, and best practices in drayage and logistics management.
  • Manage accounts and operate as the lead shipment point of contact for all matters.
  • Foster strong relationships with client contacts.
  • Negotiate to ensure the best costs and value to maximize profit.
  • Maintain strong relationships with clients and ensure their long-term satisfaction by providing solutions and support.
  • Collaborate with sales team to identify and grow opportunities or compete for new or lost opportunities.
  • Work together with sales team to ensure client satisfaction.
  • Assist with special projects as requested.

Requirements

  • Experience with import/export drayage
  • Experience working at a steamship line, drayage carrier, or freight forwarder
  • Ability to support work from home
Benefits
  • Salary
  • Commission Opportunities
  • Performance Bonus Opportunities
  • Paid Time Off (PTO)
  • 401k Savings Plan (Traditional & Roth Plans)
  • Annual Corporate Sponsored 401k Contributions
  • Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
  • Dental Insurance - employee and dependents (Majority Funded by Employer)
  • Vision Insurance - employee and dependents (Fully Funded by Employer)
  • Short-term & Long-term Disability Insurance (Fully Funded by Employer)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dispatch operationsroute optimizationresource allocationcost minimizationefficiency improvementshipment trackingissue resolutionlogistics managementimport/export drayagenegotiation
Soft Skills
leadershiptrainingrelationship managementcommunicationproblem-solvingcollaborationclient satisfactionteam supportorganizational skillsadaptability