Get Golfing

People Operations

• Lead and manage employee relations activity across the organisation.
• Provide expert advice and guidance on disciplinary, grievance, absence, performance, conduct and capability matters.
• Support and coach managers in the effective management of people issues.
• Ensure employee relations matters are handled fairly, consistently and in line with employment legislation and organisational values.
• Identify trends and risks arising from employee relations activity and implement proactive solutions.
• Support organisational change processes, consultations and restructures where required.
• Oversee the day-to-day delivery of the People function across all venues.
• Ensure recruitment, onboarding administration and People processes are delivered effectively and consistently.
• Manage and continuously improve People systems, processes and controls.
• Ensure employment records and documentation are maintained accurately and compliantly.
• Work closely with managers and operational leaders to ensure People services support business needs.
• Drive efficiencies and continuous improvement across People Operations.
• Ensure compliance with UK employment legislation and internal People policies.
• Maintain oversight of Right to Work checks, DBS processes and employee documentation.
• Support the review and implementation of People policies and procedures.
• Manage employment law risk and seek external legal support where required.
• Ensure People processes remain compliant, consistent and audit-ready.
• Support responses to employment-related investigations, claims and disputes.
• Oversee recruitment activity across the organisation.
• Support managers in attracting and selecting high-quality candidates.
• Monitor recruitment performance, vacancy levels and workforce requirements.
• Ensure recruitment and onboarding processes provide a positive candidate and employee experience.
• Work with operational leaders to support workforce planning activity.
• Provide oversight and quality assurance for payroll processes.
• Work closely with the Payroll Officer to ensure payroll accuracy and compliance.
• Support reporting requirements relating to payroll, headcount and People metrics.
• Ensure HR systems and employee data are accurate, secure and effectively maintained.
• Identify opportunities to improve reporting and People data quality.
• Act as a trusted People partner to managers and leaders across the organisation.
• Work collaboratively with the People Development Lead to ensure operational and development priorities are aligned.
• Provide regular updates and insight to the Chief People Officer on People risks, challenges and opportunities.
• Champion Get Golfing's values and desired leadership behaviours.

People Operations Lead – 12 Month FTC Maternity Cover