Collision General Manager
Gerber Collision & Glass
full-time
Posted on:
Location Type: Office
Location: Spring • Texas • United States
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Salary
💰 $80,000 - $100,000 per year
About the role
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Prepare and manage the annual and monthly operating budget of the collision center.
- Forecast, target and track monthly sales, profit and expense objectives.
- Deliver formal annual performance reviews and informal monthly performance reviews.
- Monitor and maintain all A/P and A/R relating to the Collision Center.
- Maintain a clean and organized repair facility at all times.
- Monitor all maintenance required for all shop equipment, including the paint booth.
- Provide training for all staff as necessary.
- Ensure all staff wear proper safety gear and adhere to dress code.
- Open and close the facility daily as per established procedures.
- Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
- Manage all estimates to ensure labor mix is within established standards.
- Manage store capacity.
- Lead and manage all repair facility personnel.
- Facilitate monthly Health & Safety and staff meetings.
- Attend monthly managers meetings.
- Attend training, information sessions and workshops recommended by Senior Leadership Team.
- Store CSI performance review and follow up within 24 hours.
Requirements
- 1-2 years in leadership position, preferably collision
- 2 - 3 years minimum prior CCC1 experience and auto collision estimating required
- 4-5 years prior customer service excellence required
- Proven leadership experience in a collision repair environment or similar role.
- Attention to detail and a high degree of accuracy.
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing.
- Ability to motivate others utilizing effective coaching tools and management skills.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CCC1auto collision estimatingbudget managementsales forecastingperformance reviewsA/P managementA/R managementrepair facility managementshop equipment maintenancelabor mix management
Soft Skills
leadershipattention to detailclient experiencecommunicationcoachingmotivationorganizational skillsteam managementproblem-solvinginterpersonal skills