GeoSoftware

Geoscience Technical Support

GeoSoftware

full-time

Posted on:

Location Type: Remote

Location: Argentina

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About the role

  • Provide technical support and guidance to clients using GeoSoftware products.
  • Assist in delivering training sessions, demonstrations, evaluations, proof of concepts, professional services, and onboarding for new users.
  • Collaborate with internal teams to understand client needs and ensure high-quality service delivery.
  • Help develop and maintain training materials and documentation.
  • Participate in client meetings, workshops, and feedback sessions to enhance user experience.
  • Collaborate with product and development teams to relay client feedback and contribute to product improvements.
  • Stay current with industry trends and software updates to provide informed support.

Requirements

  • Bachelor’s Degree in Petrophysics, Geophysics, Geoscience, or a similar Earth Science
  • +3 years of experience working on the Seismic Petrophysics, Rock physics, Geophysics, preferrable experience with client interactions.
  • Experience with GeoSoftware or similar geoscience software tools.
  • Exposure to training delivery or technical support roles.
  • Well versed with MS Office Products (Word, Excel, PowerPoint)
  • Speak fluent Spanish and English languages
  • Located in the LAM region
  • Desired: Experience using one or more of GeoSoftware’s products
  • Exposure to the usage of one or more of the GeoSoftware family of products (PowerLog, HampsonRussell, Jason, or InsightEarth)
  • Experience with HubSpot or similar CRM software
  • Speak Portuguese
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Seismic PetrophysicsRock physicsGeophysicsGeoSoftwarePowerLogHampsonRussellJasonInsightEarthMS OfficeCRM software
Soft Skills
technical supportclient interactionstraining deliverycollaborationcommunicationfeedback facilitationservice deliverydocumentation developmentuser experience enhancementindustry trend awareness