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Georgetown University Center on Education and the Workforce

Senior Director, Commercial Business – Ticketing and Game Promotions

Georgetown University Center on Education and the Workforce

. Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics .

Posted 3/28/2026full-timeGeorgetown • District of Columbia • 🇺🇸 United StatesSenior💰 $103,723 - $202,778 per yearWebsite

About the role

Key responsibilities & impact
  • Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics
  • Develop and execute comprehensive sales strategies for season tickets, premium seating, group sales, single-game tickets, game promotions
  • Lead, mentor, and evaluate the Ticket Sales, Ticket Operations and Game Promotions department staff
  • Create, implement, and monitor revenue plans
  • Oversee customer service standards
  • Analyze data and reporting to inform strategic decisions
  • Manage technology platforms including CRM/Salesforce workflows, ticketing systems

Requirements

What you’ll need
  • B.A., or B.S required
  • MBA preferred
  • Minimum of six (6) years of senior-level sports sales and revenue leadership experience, preferably within collegiate or professional athletics.
  • Demonstrated history of exceeding revenue goals
  • Strong negotiation skills and contract experience
  • Strong CRM proficiency (Salesforce preferred)
  • Proficiency in Microsoft Office
  • Excellent verbal and written communication skills
  • Customer-first mindset

Benefits

Comp & perks
  • Medical, dental, vision, disability and life insurance
  • Retirement savings
  • Tuition assistance
  • Work-life balance benefits
  • Employee discounts
  • Array of voluntary insurance options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
sales strategiesticket operationsrevenue plansdata analysisreportingnegotiationcontract managementCRM proficiencyMicrosoft Office
Soft Skills
leadershipmentoringcustomer servicecommunicationcustomer-first mindset
Certifications
B.A.B.S.MBA