Senior Director, Commercial Business – Ticketing and Game Promotions
Georgetown University Center on Education and the Workforce
full-time
Posted on:
Location Type: Hybrid
Location: Georgetown • District of Columbia • United States
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Salary
💰 $103,723 - $202,778 per year
Job Level
About the role
- Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics
- Develop and execute comprehensive sales strategies for season tickets, premium seating, group sales, single-game tickets, game promotions
- Lead, mentor, and evaluate the Ticket Sales, Ticket Operations and Game Promotions department staff
- Create, implement, and monitor revenue plans
- Oversee customer service standards
- Analyze data and reporting to inform strategic decisions
- Manage technology platforms including CRM/Salesforce workflows, ticketing systems
Requirements
- B.A., or B.S required
- MBA preferred
- Minimum of six (6) years of senior-level sports sales and revenue leadership experience, preferably within collegiate or professional athletics.
- Demonstrated history of exceeding revenue goals
- Strong negotiation skills and contract experience
- Strong CRM proficiency (Salesforce preferred)
- Proficiency in Microsoft Office
- Excellent verbal and written communication skills
- Customer-first mindset
Benefits
- Medical, dental, vision, disability and life insurance
- Retirement savings
- Tuition assistance
- Work-life balance benefits
- Employee discounts
- Array of voluntary insurance options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesticket operationsrevenue plansdata analysisreportingnegotiationcontract managementCRM proficiencyMicrosoft Office
Soft Skills
leadershipmentoringcustomer servicecommunicationcustomer-first mindset
Certifications
B.A.B.S.MBA