Genpact

Market Manager

Genpact

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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About the role

  • Identify, establish, and maintain relationships with providers, clinics, hospitals, and community organizations.
  • Build pipelines of consumer opportunities through grassroots outreach, events, and nonprofit partnerships.
  • Actively expand the company’s presence and reputation in assigned markets.
  • Develop and manage events, outreach campaigns, and provider-driven initiatives that result in consumer engagement.
  • Conduct outreach to agents in the market and pair them with opportunities generated through provider and community partnerships.
  • Monitor conversion and follow-up activity, ensuring opportunities are leveraged effectively.
  • Represent the company at health fairs, nonprofit and carrier events, and local association meetings.
  • Create and maintain trusted relationships with providers to drive referrals into the agent network.
  • Act as the primary point of contact for community partners in assigned markets.
  • Track KPIs, including provider partnerships established, events hosted, opportunities generated, and opportunity-to-enrollment conversion.
  • Gather market intelligence on consumer trends, competitor activity, and provider needs.
  • Report results, challenges, and opportunities regularly to leadership.
  • Ensure all outreach and engagement activities comply with federal, state, and carrier regulations.
  • Stay up to date on CMS and ACA guidelines governing marketing and provider/community outreach.
  • Model the highest standards of integrity and compliance in market activities.

Requirements

  • Bachelor’s degree in Business, Marketing, Public Health, or related field (preferred).
  • 3+ years of experience in provider relations, healthcare business development, nonprofit/community engagement, or related fields.
  • Strong understanding of health insurance markets, especially Medicare Advantage and ACA.
  • Proven ability to generate opportunities through partnerships and grassroots outreach.
  • Excellent communication, networking, and relationship-building skills.
  • Data-driven mindset with ability to track, measure, and act on performance results.
  • Proficiency with CRM systems, Microsoft Office/Google Workspace, and virtual collaboration tools.
  • Willingness to travel frequently within the assigned territory.
Benefits
  • Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
  • Opportunities for professional growth and development through ongoing training and industry certifications.
  • A collaborative and supportive work culture that values innovation, integrity, and teamwork.
  • The chance to lead and optimize a key function within a rapidly growing FMO, contributing to the success of agents and partners nationwide.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
provider relationshealthcare business developmentnonprofit engagementgrassroots outreachKPI trackingmarket intelligenceconsumer engagementopportunity generationcompliance with regulationsdata analysis
Soft Skills
communicationnetworkingrelationship-buildingintegritycollaborationproblem-solvingleadershiporganizational skillsadaptabilitycustomer service
Certifications
Bachelor’s degree in BusinessBachelor’s degree in MarketingBachelor’s degree in Public Health