Genpact

Source to Pay – Assistant Manager – English

Genpact

full-time

Posted on:

Location Type: Hybrid

Location: Bucharest • 🇷🇴 Romania

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Job Level

Mid-LevelSenior

Tech Stack

RPA

About the role

  • Lead an AP team running various activities related to PO management, issue resolution and/or invoice processing, invoice issue and hold resolution, AP related reconciliation.
  • Build an effective team by creating an inspiring team environment with an open communication culture.
  • Establish team priorities, behaviors, and deliverables.
  • Supervise and monitor team performance and report on metrics.
  • Provide regular feedback and performance evaluation to the team members.
  • Set clear expectations and KPIs towards team members.
  • Support the team members with development plans and career mentoring.
  • Develop good working relationships and structured operating rhythms with sourcing and business finance partners.
  • Act as primary point of contact for country/regional business controllers, sourcing partners and buyers for complex issues.
  • Drive migrations, process stabilizations and improvements with manager/PM support.
  • KPI/SLA Reporting - Monthly / Weekly / Daily and Dashboard preparation.
  • Actively manage the business continuity plans for the process.
  • Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks.
  • Continuous coaching and developing Team Members: hire, assess, and document performance.
  • Support team priorities and initiatives and effectively manage workload.
  • Team management & negotiation skills. Must have a Problem-solving attitude.
  • Lookout for automation opportunities to bring efficiency, analytical mindset to identify QPA/RPA/GEN AI opportunities and driving Value Share projects.
  • Confirm that proper escalation procedures are followed according to established business practices.
  • Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
  • Daily work-allocation & Day-end status reporting to all stakeholders.
  • Deliver the required data for audit purposes.
  • Drive continuous improvement in key operational metrics through Six Sigma methodologies.
  • Participate in governance meetings at country / region level; Actively work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
  • Completing the accounting process controls established through the internal policies.
  • Ensure Key Metric’s are met, and service is delivered to end users as expected.
  • Daily Quality check of volume processed by team.
  • Conducting 1-0-1 for all team members as per procedure.
  • Updating 360 dashboard daily.
  • Manages the team for the creation, update, and review exercises of the standard operating procedures to ensure approval as per the expected deadlines.
  • Monitors and follow-up the training plans for the team members; completion on time and highlight potential risks for delays. Ensures the back up and cross training structures in the team.

Requirements

  • Full professional knowledge of English, min. C1
  • Bachelor's degree or equivalent experience. Should be Analytically & Academically sound
  • Prior work experience
  • Excellent Leadership skills. People Leader experience
  • Demonstrated experience in resource management, team performance management, recruitment, and training
  • Proficient in using the MS Office package especially with MS Excel, PowerPoint, Outlook
  • Excellent communication & presentation skills
  • Relevant OTC domain experience
Benefits
  • Attractive salary
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact professional trainings and distinguished career development opportunities
  • Friendly work environment (Best Office Award 2015)
  • Free access to our award-winning learning platform
  • Benefits such as gym, cafeteria, hairdresser, and a medical center, all conveniently located on the office campus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
invoice processingPO managementKPI reportingSLA reportingSix Sigma methodologiesprocess stabilizationautomationanalytical mindsetresource managementperformance evaluation
Soft skills
leadershipteam managementproblem-solvingcommunicationmentoringcoachingnegotiationrelationship buildingprioritizationcollaboration