Genetec

Sales

• Develop strategies, plans and programs to grow Genetec’s revenues for all product groups in the assigned markets, with a particular focus on Security Center SaaS.
• Manage operations to meet revenue and quality targets, ensuring the regional team is equipped to handle transitions in delivery and customer requirements
• Provide day-to-day leadership to the regional team of high performers.
• Manage market reporting, forecasts and achieve quotas.
• Prospect and pursue opportunities in the assigned territory, with a particular focus on SaaS solutions.
• Engage directly with end users, systems integrators, A&E consultants, and governmental authorities involved in planning, purchasing, and implementation, while leading change efforts that support SaaS adoption.
• Discover and track opportunities, follow up and distribute leads to channel partners. Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals. Update and maintain data in CRM system.
• Assist and guide sales team members in establishing contacts and positioning Genetec in their respective territories on specific accounts in the assigned market(s).
• Keep sales teams informed of account activity, market trends, and opportunities, particularly related to SaaS, ensuring they are equipped to manage customer expectations and emerging needs.
• Engage with end users and others within the ecosystem to uncover product needs and potential points of differentiation. Shepherd those requirements internally by developing “buy-in” from within the organization.
• Work with the Marketing Communications group to set priorities for the market as it pertains to promotion plans, specialized collateral, marketing campaigns and identification and planning of key industry events.
• Work with the product marketing group to ensure that requirements for the targeted segments are understood, considered and part of the new product planning process.
• Provide information on competitors on the territory and contribute in establishing competing tactics and strategies.

Area Sales Director

Operations

• Gather analysis, reporting, and presentation requirements from various stakeholders within the CX organization and translate them into technical specifications
• Design and deliver reports, key performance indicators (KPIs), and visualizations, ensuring data integrity from multiple sources
• Extract, compile, and aggregate data from multiple sources and present it in a clear, intuitive format for inclusion in reports and presentations
• Gather requirements for recurring reports to automate them in Power BI and assist with testing once developed
• Develop and execute test plans, troubleshoot issues, and continuously improve BI reports and dashboards
• Collaborate with stakeholders and internal technical teams (e.g., Digital Information) to ensure timely delivery of data models, clear communication, and removal of roadblocks
• Support the generation of one-time and ad hoc reports based on data from various sources
• Work cross-functionally with different departments to ensure report accuracy
• Manage multiple initiatives simultaneously and prioritize tasks based on upcoming deliverables

Senior Operations Analyst – Customer Experience

Sales Engineer

• Provide product demonstrations for potential customers, consultants and channel partners
• Leverage our products to design custom solutions
• Assist the sales process by providing technical knowledge and architecture assessments
• Champion our products internally within the sales organization
• Provide feedback from the field to help improve our processes
• Deploy and manage Proofs of Concepts for enterprise customers