Genetec

Product Manager

• Être la liaison entre l’équipe de gestion de produit et l’équipe recherche et développement
• Traduire les besoins commerciaux en exigences et spécifications produit concrètes pour l’équipe recherche et développement
• Collaborer avec l’équipe d’expérience usager (UX) pour définir une expérience qui répond aux demandes du marché
• Supporter l’équipe recherche et développement tout au long du cycle de développement et du test
• Prioriser et maintenir le backlog des équipes R&D, en veillant à ce que les équipes de développement travaillent de manière efficace sur les fonctionnalités les plus importantes
• Fournir une assistance technique à l’équipe de gestion de produit

Chef de produit – Contrôle d'accès, Access Control

Sales Development Rep

• Become highly proficient using Lead Generation tools, such as LinkedIn Sales Navigator, to extract contacts and create accurate and targeted lists of prospects.
• Follow prospecting plans and best practices to execute engagement strategies utilizing email, phone, and social touches
• Acquire sufficient knowledge and understanding to manage conversations with executives, decision makers, and other stakeholders in target accounts with the goal of scheduling a sales meeting
• Assist Account Executives by moving along qualified leads through the sales cycle
• Manage inbound leads with a prioritization strategy

Sales Development Representative

Technical Writer

• Understand complex technical concepts by testing software and conducting interviews with developers, sales engineers, and technical support agents
• Collaborate with product managers to make our offerings easier to use and reduce reliance on exhaustive documentation
• Work as part of a team, write in an accessible style, and collaborate with content creators across the organization to develop and document content guidelines
• Gather and incorporate feedback from internal and external customers
• Specify, design, and create content (text, graphics, video) for both technical and non-technical audiences
• Create and update other learning materials, such as technical illustrations

Technical Writer – Contract

Administration

• Manage end-to-end administrative processes related to the employee lifecycle (hiring, internal mobility, contract amendments, contract terminations), in strict compliance with local legislation.
• Oversee daily administrative management of employees across the EMEA scope with a high level of rigor, while providing an accessible, human and high-quality service.
• Create, maintain and ensure the reliability of employee records in the ERP (Microsoft Dynamics 365); guarantee accuracy, consistency and traceability of data.
• Organize and coordinate the onboarding journey in coordination with HR teams and managers to ensure smooth integration of new hires.
• Manage procedures related to residence permits and work authorizations (preparing application packages, support letters for visas and work permits, liaison with authorities).
• Design, update and analyze dashboards and key metrics (headcount, KPIs, compliance…) to support decision-making.
• Actively participate in cross-functional HR projects and be proactive in proposing improvements (harmonizing practices, continuous process improvement, digitalization).
• Contribute actively to employee retention by embodying a visible, proactive, reliable and warm HR presence.

Employee Administration Specialist, Benefits

Customer Support

• Diagnose and resolve complex issues and service outages through remote support and other software tools
• Conceptualize and communicate ideas clearly and concisely
• Resolve issues in accordance with established processes
• Collaborate with other specialists and software support engineers
• Contribute to the evolution of our software and support processes
• Participate in the development of technical documentation and knowledge-base articles
• Ability to work in a dynamic, innovative environment on a rapidly evolving product

Delivery & Support Specialist

Frontend Engineer

• Build scalable, stateless cloud architectures with state-of-the-art techniques like Microfrontends and trunk based development hosted in Kubernetes
• Implement intuitive UX respectful of their platform
• Work closely with the broader development team, customers, and other stakeholders to ensure constant team alignment and continuous improvement
• Participate in conception, implementation, and pragmatic documentation within a Kanban process model
• Propose relevant analysis and conceptions to tackle challenging problems
• Help investigate the introduction of Golang into our React environment
• Take part in ongoing code reviews and other quality-improving activities

Chef de produit – Contrôle d'accès, Access Control

Sales Development Representative

Technical Writer – Contract

Employee Administration Specialist, Benefits

Delivery & Support Specialist

React Developer