Client Success Manager, Telecom
Digital Direction
Cloud
Partner Account Executive
Genetec
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Washington
Visit company websiteJob Level
SeniorLead
Tech Stack
Cloud
About the role
- Supports growth of Genetec’s Elite and Unified Elite Channel Partners, plus Strategic and National Accounts; enables partners and plans for long-term success.
- Driving adoption of SC SaaS; positioning it to end users and overcoming objections; encouraging partners to leverage Genetec Partner Portal for training and deal management.
- Serve as primary point of contact for assigned partners; maintain relationships to drive brand preference and commitment to Genetec’s solution portfolio.
- Provide ongoing business planning, forecasting in CRM, and strategy development to drive long-term profitable growth.
- Advise partners on Genetec product suite; educate on solution offerings, use cases, differentiators.
- Track SC SaaS engagement and pipeline; coordinate with ISRs, product marketing, LMS, and sales engineers to enable partners.
- Facilitate onboarding programs, training, and enablement through the Partner Portal; monitor pipelines and deal acceleration.
- Attend industry conferences to strengthen relationships and showcase Genetec’s leadership across security, SaaS, and cloud-based solutions.
- Stay informed on competitive landscape; drive overall partner engagement and revenue growth across Genetec portfolio.
Requirements
- 7+ years of experience in channel sales, security technology sales, SaaS sales, or partner enablement
- Proven ability to drive product adoption and enablement across a diverse partner network
- Strong knowledge of security solutions, SaaS models, and channel partner ecosystems
- Exceptional relationship-building and communication skills, with the ability to influence at all levels
- Experience tracking adoption metrics and sales performance using CRM tools
- Willingness to travel as needed for partner meetings, conferences, and industry events
