Training Developer, Courseware Developer
Genetec
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • Canada
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About the role
- Design engaging, learner-centered experiences in multiple formats (online learning, blended learning, instructor-led training, microlearning)
- Create interactive learning experiences that promote knowledge retention and skill application
- Collaborate with subject matter experts, trainers, and cross-functional teams
- Incorporate feedback and learning data to continuously improve training content
- Maintain content quality and consistency, ensuring alignment with standards and learning objectives
- Work with product and R&D teams to understand the platform and design optimal course flows for both technical and non-technical audiences
- Analyze learning needs related to upcoming products and features
- Design courses according to audience goals while preserving modularity and consistency across Genetec's course catalog
- Develop materials for classroom training, instructor-led online courses, and self-paced courses, including presentation slides, training exercises, scenario-based assessments, and reference videos
- Ensure course certification criteria align with the skills required for successful deployment, maintenance, and operation of Genetec products
- Follow standard processes for course development, review, and continuous improvement of course materials
- Occasionally deliver training at Genetec's Montreal office to employees and customers to gather feedback and refine materials
- Ensure trainer readiness through train-the-trainer activities
- Recommend tools and infrastructure, including hardware kits and digital learning resources, to support learning activities
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Instructional Design, Education, Educational Technology, or equivalent experience
- Ability to clearly explain how technologies work to diverse audiences, both technical and non-technical
- Capacity to quickly learn products, develop teaching strategies, and create engaging instructional content
- Excellent written and verbal communication skills in English and French
- Recognized as an excellent collaborator, able to facilitate teamwork across teams
- Solid understanding of adult learning principles and instructional design methodologies
- Ability to quickly understand and work with technical content
- Strong communication, collaboration, and organizational skills
- Fluency in both French and English, written and spoken (this role requires interaction with our international colleagues and customers)
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designcourse developmentmicrolearningadult learning principlestraining content creationscenario-based assessmentspresentation designlearning data analysiscourse certification criteriateaching strategies
Soft Skills
communication skillscollaborationteamwork facilitationorganizational skillslearner-centered designfeedback incorporationadaptabilityengagementproblem-solvingtrainer readiness
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Computer EngineeringBachelor's degree in Instructional DesignBachelor's degree in EducationBachelor's degree in Educational Technology