Genesys

Social Media Intern

Genesys

internship

Posted on:

Location Type: Hybrid

Location: Indianapolis • North Carolina • United States

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Job Level

Entry Level

About the role

  • Support the planning and execution of organic social media content across key global platforms
  • Create and draft engaging social media copy, including content that amplifies employee voices and brand storytelling
  • Monitor social channels in real time to identify engagement opportunities and contribute to community interactions
  • Analyze social media performance metrics and surface insights that help improve content and campaign effectiveness
  • Participate in campaign planning sessions and help coordinate follow-ups across teams
  • Collaborate with marketing, content, and brand teams to support integrated campaign execution
  • Contribute fresh ideas during brainstorming sessions and help shape creative social strategies
  • Provide operational support that keeps social media programs running smoothly and efficiently

Requirements

  • Currently pursuing a Bachelor’s degree in Marketing, Business, Communications, or a related field
  • Strong written and verbal communication skills with attention to tone and audience
  • Genuine interest in social media, content creation, and digital marketing trends
  • Ability to take initiative while also collaborating effectively in a team environment
  • Strong organizational skills with attention to detail and the ability to manage multiple priorities
  • Proficiency in Microsoft Office or Google Workspace
  • Curiosity and willingness to explore tools, including AI, to improve productivity and creativity
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media content creationcopywritingsocial media performance analysiscampaign planningcontent strategy
Soft Skills
written communicationverbal communicationteam collaborationorganizational skillsattention to detailinitiativecreativity