Drive the Quote-to-Cash systems strategy and roadmap, with primary accountability for Salesforce Revenue Cloud (CPQ, Contracts, Orders, Amendments, Renewals), aligned to enterprise Billing and Revenue objectives.
Lead the design, configuration, and optimization of end-to-end Q2C capabilities, supporting complex SaaS, subscription, usage-based, and hybrid commercial models.
Serve as the subject matter expert and escalation point for complex deal structures, lifecycle events, and downstream billing and revenue impacts.
Drive predictable, high-quality delivery through agile, product-centric execution, ensuring scalability, performance, and system integrity.
Partner closely with Sales, Revenue Operations, Finance, Product, and Legal to align commercial strategy, operational processes, and system capabilities.
Ensure clean handoffs and data integrity across integrated platforms, including Salesforce, Billing (e.g., Zuora), ERP, and data ecosystems.
Lead and mentor a high-performing global team of product owners, analysts, and delivery resources with clear ownership and operating rigor.
Establish governance, controls, and KPIs to monitor quote accuracy, order quality, revenue readiness, compliance (ITGC/SOX/ASC 606), and leakage prevention.
Manage technology partners and system integrators to ensure cost-effective, predictable delivery and adherence to Genesys architecture and quality standards.

Requirements

12–15+ years of experience delivering enterprise business systems, with deep expertise in Quote-to-Cash and SaaS monetization.
Hands-on and architectural mastery of Salesforce Revenue Cloud / CPQ, supporting complex deal structures, lifecycle events, and usage-based pricing models.
Experience integrating Salesforce with Billing platforms (e.g., Zuora), ERP, and data warehouses.
Proven ability to design scalable business processes, system architectures, and multi-year roadmaps in complex, global environments.
Strong track record of leading large, cross-functional, enterprise initiatives, including ownership of delivery, quality, and outcomes.
Exceptional stakeholder communication and influence skills, with experience partnering across Sales, Finance, Product, and IT leadership.
Demonstrated leadership in building and scaling high-performing teams, managing priorities in fast-paced, high-ambiguity environments.

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Revenue CloudCPQContractsOrdersAmendmentsRenewalsSaaS monetizationBilling integrationERP integrationdata architecture

Soft Skills

stakeholder communicationinfluence skillsleadershipmentoringcross-functional collaborationoperational rigorgovernanceKPI establishmentproblem-solvingteam management