Genesys

Sales Operations Analyst, Incentive Compensation

Genesys

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Perform analytical reviews of incentive compensation results, including attainment trends, payout distributions, and variance explanations
  • Complete pre- and post-cycle validation checks and reconciliations to support accurate commission processing
  • Research and resolve incentive-related inquiries through root-cause analysis, ensuring clear and documented communication with stakeholders
  • Extract, analyze, and reconcile data from SAP Commissions and other systems to support recurring and ad hoc reporting
  • Partner with the Revenue Intelligence team to document reporting requirements, including metric definitions, data sources, and validation criteria
  • Validate reports and dashboards against documentation and coordinate issue resolution across functional teams
  • Maintain process and metric documentation to improve transparency, consistency, and audit readiness
  • Support cross-functional initiatives aimed at improving data quality, reporting automation, and incentive governance

Requirements

  • Bachelor’s degree in Business, Finance, Accounting, Analytics, or a related field (or equivalent experience)
  • 3+ years of experience in an analytical role (for example, Sales Operations, Revenue Operations, FP&A, or incentive/commissions analysis)
  • Advanced Excel skills (including XLOOKUP/INDEX-MATCH, SUMIFS, pivot tables, and dynamic arrays)
  • Strong analytical and problem-solving abilities with exceptional attention to detail
  • Excellent written and verbal communication skills, with the ability to translate complex data into clear business insights
  • Advanced to fluent English proficiency, both written and spoken, is required to collaborate effectively in a global environment
  • Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Benefits
  • great benefits and perks like larger tech companies
  • independence to make a larger impact on the company
  • ownership of their work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisroot-cause analysisdata reconciliationreporting automationadvanced ExcelXLOOKUPINDEX-MATCHSUMIFSpivot tablesdynamic arrays
Soft Skills
analytical abilitiesproblem-solvingattention to detailwritten communicationverbal communicationcollaborationtime managementprioritization