Genesys

Senior Director, Sales

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: StockholmDenmark

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Job Level

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About the role

  • Lead, inspire, and develop a team of world-class sales professionals to achieve and exceed ambitious revenue goals
  • Define and execute a go-to-market strategy that expands Genesys’ market share in key industries
  • Partner with leadership to shape strategic priorities, forecast growth, and optimize sales operations
  • Foster collaboration across Sales, Marketing, Partner Ecosystem, Professional Services, and Customer Success to ensure consistent execution and customer value realization
  • Act as the executive sponsor for major customers, ensuring long-term success and strategic alignment.

Requirements

  • Proven track record of multiple years of enterprise sales leadership
  • Demonstrated success in scaling SaaS, CX, AI or Enterprise Software businesses within the region
  • Strong executive presence and ability to influence C-level stakeholders both internally and externally
  • Excellent strategic thinking, planning, and execution skills
  • Deep understanding of the Customer Experience, AI, Contact Center, or Cloud Communications markets
  • Strong analytical and business acumen with the ability to drive data-informed decisions
  • Proven ability to lead through change and drive transformation in complex, matrixed organizations
  • Exceptional communication, negotiation, and presentation skills.
Benefits
  • flexible work arrangements
  • professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise sales leadershipSaaSCustomer ExperienceAIContact CenterCloud Communicationsstrategic planningdata-informed decision makingsales operations optimizationgo-to-market strategy
Soft skills
leadershipinfluencestrategic thinkingexecutionanalytical skillsbusiness acumenchange managementcommunicationnegotiationpresentation