Genesys

Services Engagement Director

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: Amsterdam • 🇳🇱 Netherlands

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Job Level

Lead

About the role

  • overseeing the Services Sales objectives and Customers for the Nordic region
  • identifying strategic business opportunities for the organization
  • achieving healthy business growth in the region
  • working together with Product Sales and Pre-sales teams for business development
  • creating and maintaining key relationships
  • negotiating and closing business deals
  • meeting quarterly financial targets
  • driving the bidding process for large, complex proposals
  • managing the bid submission process
  • validating/endorsing the technical solution
  • planning and securing necessary resources for successful delivery
  • monitoring active solution implementation
  • managing risks and acting as escalation point for troubleshooting
  • ensuring a smooth service/project completion

Requirements

  • 5-7+ years’ experience in Direct Sales and/or High Touch sales in IT/Tech industry
  • Excellent ability to build relationships - internally and externally
  • Strong leadership, interpersonal and presentation proficiency, and excellent written and verbal communication skills
  • Proven success in sales - lead generation, and relationship management
  • Able to influence thinking or gain acceptance of others in sensitive situations
  • Capable of accurate working, often to tight deadlines, and handling multiple simultaneous requests
  • Experience in Commercial or legal documentation creation
  • Good understanding of accounting concepts related to P&L and balance sheet
  • Demonstrated sophisticated skills in business modelling and valuation
  • Experience in conducting and coordinating financial and legal due diligence
  • Language skills: Fluent in English and Dutch, other languages an added value!
Benefits
  • great benefits and perks like larger tech companies
  • independence to make a larger impact on the company
  • ownership of their work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Direct SalesHigh Touch saleslead generationrelationship managementCommercial documentation creationlegal documentation creationbusiness modellingvaluationfinancial due diligencelegal due diligence
Soft skills
relationship buildingleadershipinterpersonal skillspresentation skillswritten communicationverbal communicationinfluencing skillstime managementmultitaskingproblem-solving