Design Research Manager
General Motors
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
Visit company websiteExplore more
Salary
💰 $140,100 - $186,700 per year
About the role
- Lead research that supports our strategic vision across complex workflows and enterprise journeys.
- Manage and mentor a team of design researchers, fostering excellence in research craft, strategic thinking, and cross-functional collaboration.
- Develop and drive a shared research roadmap aligned with business priorities, ensuring high-quality execution across generative and evaluative studies.
- Facilitate strategic conversations with senior stakeholders, translating research into actionable insights and durable decisions.
- Elevate the team’s storytelling and influence by crafting compelling narratives that shape product direction and business strategy.
- Design and lead mixed-methods research studies including live studies, unmoderated studies, field studies, participatory design, heuristic evaluations, and remote usability testing.
- Guide your team in synthesizing insights and aligning research outcomes with business and design strategy.
- Partner with internal and external teams to integrate research with analytics, market data, and operational metrics.
- Represent the voice of our customers in strategic planning and product development.
- Contribute to the evolution of research workflows, governance, and standards across the organization.
- Communicate findings through high-impact presentations and visual storytelling.
Requirements
- 7+ or more years executing user research to inform interactive product design required, with at least 2 years in a leadership or management role.
- Strong portfolio with work samples showcasing expertise in user research required.
- Excellent written, visual, and verbal communication skills.
- Expertise of design thinking methods.
- Proficiency in common design user experience research tools (e.g., dScout, Optimal Workshop, Qualtrics, User Testing, and Figma).
- Experience collaborating with data science teams on A/B testing, behavioral analytics, and experimentation.
Benefits
- GM offers a variety of health and wellbeing benefit programs.
- Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
- Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchdesign thinkingmixed-methods researchgenerative studiesevaluative studiesheuristic evaluationsremote usability testingA/B testingbehavioral analyticsexperimentation
Soft Skills
leadershipmentoringstrategic thinkingcross-functional collaborationstorytellingcommunicationsynthesis of insightsinfluencepresentation skillsvisual storytelling