General Motors

Account Executive – Service SER

General Motors

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • North Carolina • United States

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About the role

  • Establish positive, productive business relationships with Fleet accounts
  • Provide prompt service support for accounts to minimize vehicle downtime
  • Establish productive working relationships with internal and external resources
  • Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers
  • Support local field sales activities and trade shows
  • Provide interface support between retail dealerships and fleet customers
  • Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense
  • Provide Dealership service readiness feedback and support Techline products at GM Dealerships and other authorized facilities including certain GM Fleet accounts
  • Maintain a close working relationship with GM District Managers Parts & Service to review vehicles in repurchase jeopardy and seek creative method to avoid buy-back
  • Provide third level, on-site support to resolve automotive technical and Techline issues as raised
  • Holds themselves and others accountable for demonstrating GMs values and cultural behaviors

Requirements

  • Bachelor’s degree or equivalent job experience required
  • 5+ years B2B sales and/or account management experience
  • Skilled in the use of Microsoft Word, Excel, PowerPoint
  • Travel required. Must be able to travel up to 50%-75% within assigned region
Benefits
  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementautomotive technical supportTechline supportwarranty administration
Soft Skills
relationship buildingservice supportaccountabilitycollaborationproblem solving
Certifications
Bachelor’s degree