General Motors

Senior Systems Analyst – Total Rewards

General Motors

full-time

Posted on:

Location Type: Hybrid

Location: Warren • Missouri • Texas • United States

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Job Level

Senior

Tech Stack

ServiceNow

About the role

  • Lead global Total Rewards technical projects and initiatives.
  • Manage identification and resolution of business and data issues.
  • Act as the main technical contact between business and IT teams.
  • Maintain strong knowledge of business processes, best practices, and technologies.
  • Promote technical best practices and drive process improvements.
  • Stay updated on supplier systems and GM IT platforms for Total Rewards.
  • Provide technical training and mentorship within the team.
  • Improve IT customer satisfaction through transparent communication.
  • Coordinate project delivery with vendors and internal IT.
  • Lead configuration and maintenance of Total Rewards systems and portals.
  • Own system functionality and integration roadmap.
  • Implement governance protocols like RASIC charts and change control.
  • Organize Steering Committee meetings and quarterly reviews.
  • Oversee all system aspects of program launches and updates.
  • Collaborate with HR, IT, Legal, Payroll, Communications, and vendors.
  • Support compliance with accessibility, localization, and regulations.
  • Work autonomously with diverse teams and clients.
  • Demonstrate dedication to customer satisfaction.
  • Ensure projects are completed on time and with high quality.
  • Lead enterprise-level projects with minimal supervision.
  • Run effective meetings, build consensus, and engage executives.
  • Actively contribute to strategic planning processes by helping shape, understand, and prioritize key business outcomes.
  • Participate in all phases of the IT Systems Development Lifecycle, ensuring alignment with business and technical goals.
  • Develop comprehensive system requirements and end-to-end testing strategies and plans to validate solution integrity.
  • Support evolving business needs and drive deliverables to closure with a focus on quality and timeliness.
  • Perform data mining and analysis to uncover insights and support informed decision-making.

Requirements

  • Bachelor’s degree in information systems or related field.
  • 5+ years of experience in systems analysis or HR technology, with a focus on Total Rewards.
  • Experience with Workday, ServiceNow, ADP, and other HRIS platforms.
  • Strong analytical and problem-solving skills; advanced Excel and data visualization tools.
  • Ability to interpret and apply API documentation for integration and troubleshooting.
  • Experienced in Agile, Iterative, and Waterfall methodologies using Jira.
  • Excellent communication and stakeholder engagement abilities.
  • Basic knowledge of implementation and configuration of enterprise systems.
  • Ability to learn quickly and think creatively.
  • Team player with strong interpersonal skills and leadership capabilities.
  • Detail-oriented with ability to assimilate and apply new concepts, business models, and technologies.
Benefits
  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
systems analysisHR technologydata miningdata analysisAPI documentationend-to-end testingconfiguration of enterprise systemsadvanced Exceldata visualization toolsTotal Rewards
Soft skills
analytical skillsproblem-solving skillscommunication abilitiesstakeholder engagementinterpersonal skillsleadership capabilitiesdetail-orientedteam playerautonomous workcreative thinking
Certifications
Bachelor’s degree in information systems