General Medicine

Product Manager

• Own and evolve a clear consumer product roadmap aligned to company goals
• Define, prioritize, and ship 0→1 features that improve user experience and business outcomes
• Identify the highest-leverage opportunities across onboarding, conversion, booking, and retention
• Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
• Design and run experiments to validate hypotheses and improve key metrics
• Analyze product performance and user behavior data to inform prioritization and iteration
• Translate ambiguous problems into structured plans with measurable success criteria
• Balance speed and rigor — shipping quickly while building durable foundations
• Contribute to broader consumer product strategy and long-term experience vision

Product Manager, Consumer

Director

• Define and lead the overarching revenue cycle strategy, aligning with company growth objectives, market expansion, and evolving payer landscapes
• Provide executive oversight of all revenue cycle functions including patient access, authorization, coding, billing, denials management, collections, and reporting
• Partner with executive leadership to shape financial strategy, including revenue forecasting, pricing models, and payer contracting approaches
• Identify and drive transformational initiatives to optimize revenue capture, improve margins, and enhance operational efficiency at scale
• Establish enterprise-level KPIs, benchmarks, and performance frameworks to measure and improve revenue cycle effectiveness
• Lead organizational design and workforce strategy for the revenue cycle team, including leadership development, succession planning, and vendor management
• Oversee and optimize relationships with third-party billing vendors, clearinghouses, and payer partners
• Champion the adoption of technology, automation, and data analytics to modernize revenue cycle infrastructure and support a high-growth, tech-enabled care model
• Drive cross-functional alignment with clinical, product, engineering, finance, and operations teams to ensure seamless end-to-end revenue workflows
• Lead payer strategy, including contract negotiation support, reimbursement optimization, and dispute resolution
• Ensure enterprise-wide compliance with federal, state, and payer regulations including HIPAA, CMS, and commercial payer policies
• Serve as the executive sponsor for audit readiness, risk management, and regulatory response initiatives
• Provide strategic insights and reporting to the executive team and board, translating data into actionable business decisions
• Foster a culture of accountability, innovation, and continuous improvement across the revenue cycle organization
• Anticipate industry trends, regulatory changes, and reimbursement shifts to proactively adapt strategy

Product Manager, Consumer

Director of Revenue Cycle Management