Case Manager
General Dynamics Information Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $107,744 - $138,000 per year
About the role
- Provide leadership and oversight for Site Visit Leads/Investigators during patient safety and compliance case reviews.
- Act as the team lead for the task team responsible for managing case intake, triage, tracking, review, and resolution activities.
- Train, motivate, and mentor team members to ensure high-quality case management activities and adherence to project deadlines and standards.
- Manage the secure intake and documentation process for incoming patient safety and compliance cases from all sources.
- Redact sensitive information and ensure proper record management in accordance with federal regulations.
- Safeguard case records using secure storage, transfer, and handling methods.
- Develop and maintain case tracking tools that monitor case progression, metrics, and outcomes from intake through resolution.
- Prepare regular and ad hoc reports summarizing case activity, resolution status, and outcomes for HRSA, OPTN Committees, and other stakeholders.
- Assess newly submitted cases for severity, urgency, and scope.
- Develop initial case review plans, including timeframes, required data, and identification of involved stakeholders.
- Escalate cases when appropriate, including coordinating external reviews with entities like Centers for Medicare & Medicaid Services (CMS).
Requirements
- At least 6 years in compliance, project management, quality improvement, auditing, or investigations, within healthcare or regulatory environments
- A Bachelor's degree
- Strong understanding of federal, state, and local regulations
- Analytic skills: ability to use independent judgment to determine risk
- Excellent communication skills written and verbal
- Leadership capabilities
- Strong organizational skills to manage schedules and audit logistics.
- Demonstrated ability to handle sensitive information securely and discretely
- Ability to travel to member organizations throughout the country (up to 15% of the time)
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full-flex work week to own your priorities at work and at home
- Award-winning culture of innovation and a military-friendly workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementcase trackingrecord managementrisk assessmentdata analysisreport preparationcompliance auditingquality improvementproject managementcase review planning
Soft Skills
leadershipcommunicationorganizational skillsmentoringmotivationindependent judgmentteam managementsensitivity handlingproblem-solvingtime management