
ACA Program Manager
General Dynamics Information Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $119,000 - $161,000 per year
About the role
- Propel existing programs forward with visionary leadership for CMS clients
- Offer thought leadership, reasonable counsel, and operational discipline on existing programs
- Help with GDIT's account management for CMS with a specific focus on relationship management and service delivery
- Ensure the organization is strategic in future enterprise application and system thought, applying best industry best practices in system planning, implementation, and innovation
- Responsible for executing GDIT's strategic initiatives and ensuring compliance with the Affordable Care Act’s (ACA) requirements
- Support the Enrollment Community (EC) for CMS’s Federally Facilitated Exchange
- Manage project schedules and tasks for development and operations team members, manage work assignments to project and contract scope, and build and maintain client trust
- Develop, maintain, and oversee comprehensive project schedules to ensure timely project delivery
- Allocate tasks effectively to development and operations team members to align with project and contract requirements
- Proactively identify and address potential roadblocks, making adjustments to program plans as necessary
- Build and nurture trust with clients by delivering consistent, high-quality results and maintaining open communication
- Set realistic expectations and establish transparent lines of communication with all stakeholders
- Act as a key point of contact for both internal teams and the client, ensuring alignment on all project goals and deliverables
- Demonstrate a Consultant Mindset by identifying challenges, implementing actionable solutions, and fostering continuous improvements
- Drive user adoption by engaging with users and delivering value-driven results that align with client expectations
- Ensure that all project deliverables meet the required quality standards and comply with regulatory guidelines
- Track and report on program metrics, providing data-driven insights to improve program performance
Requirements
- Bachelor’s degree and 5+ combined years of Policy Analyst, Healthcare Operations, and/or other relevant experience
- 6+ years of Affordable Care Act (ACA) Experience, specifically supporting the Centers for Medicare and Medicaid Services (CMS) Centers Consumer Information and Insurance Oversight (CCIIO)
- Excellent oral, written and presentation communication skills, with a demonstrated ability to communicate complex technical topics to various stakeholders, management levels, and non-technical audiences, and to independently lead various meetings and technical calls
- Proven experience successfully managing client relationships
- Experience leading and managing remote software development teams, including mentoring and providing performance management
- Knowledge of health care policy, the ACA, CMS Operations, and related issues
- Experience coordinating with CMS/HHS to prepare for the public release of regulations and guidance related to agency policies and operations
- Experience creating schedules and timelines, tracking deliverables and metrics, and providing demonstrations and virtual trainings
- Experience continuously striving for excellence in adapting new technologies, decision making and exceeding expectations
- Experience with Agile and Waterfall management approaches, industry-best practice patterns, modern data storage techniques
- Consistent quality performance rated valued or higher (Internal candidates)
- Candidate must be able to obtain Public Trust clearance
- Candidate must have lived in the United States at least three (3) out of the last five (5) years
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- GDIT Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Affordable Care Act (ACA)Healthcare OperationsPolicy AnalysisAgile managementWaterfall managementProject schedulingMetrics trackingData-driven insightsVirtual trainingClient relationship management
Soft Skills
LeadershipCommunicationRelationship managementProblem-solvingMentoringPerformance managementAdaptabilityConsultant mindsetStakeholder engagementTrust building
Certifications
Public Trust clearance