Senior ServiceNow Developer – Subject Matter Expert
General Dynamics Information Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $112,840 - $138,000 per year
Job Level
Tech Stack
About the role
- Provide support for the OCIO SMO including the ServiceNow service portal, catalog items, NowPlatform, and other ServiceNow products in use at the NSSC
- Leverage existing or establishing new platform capabilities or integrations that do not already exist for the purpose of implementing the SMO project within ServiceNow
- Support the establishment of an OCIO catalog of services for the OCIO Service Lines (SLs) and Agency Level Offices (ALOs)
- Ensure the referenced support coordinates all SMO, and/or other OCIO supported activities with the NSSC Enterprise Services Center (ESC) development team, and/or SSC OCIO prior to any official change request or notification submitted to any of the NSSC IT Governance Boards expressed in the NSSC IT Governance policy
Requirements
- 15+ years of related experience
- US Citizenship Required
- Bachelor's degree in computer science or related field
- ServiceNow certifications such as ServiceNow Administration Fundamentals, IT Service Management (ITSM) Fundamentals
- Subject matter expert knowledge with ServiceNow modules to include but not limited to IT Service Management (ITSM), HR Service Delivery (HRSD), Strategic Portfolio Management (SPM)
- Subject matter expert knowledge and application of Agile Scrum Methodologies
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowIT Service Management (ITSM)HR Service Delivery (HRSD)Strategic Portfolio Management (SPM)Agile Scrum Methodologies
Certifications
ServiceNow Administration FundamentalsIT Service Management (ITSM) Fundamentals