Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules.
Activation and configuration of ServiceNow applications to meet business needs.
Development of workflows and scripts to personalize existing ServiceNow applications.
Development of ServiceNow custom applications from inception to completion to automate and improve processes.
Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
Assisting in the identification of best practices for development of new and existing ServiceNow applications.
Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms.
Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
Evaluating interface between hardware and software, operational requirements, and characteristics of overall system.
Documents testing and maintenance of system corrections.

Requirements

1+ years of related experience
Bachelor's degree in computer science or related field
ServiceNow Certified System Administrator certification (preferred)
Experience with development of ServiceNow workflows, client, and server-side scripting
Experience with ServiceNow modules to include but not limited to IT Service Management, HR Service Delivery, IT Financial Management, IT Business Management, Software Asset Management.
Web service and database experience is a plus.
US Citizenship Required: Yes

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowworkflowsclient-side scriptingserver-side scriptingautomationsystem integrationsoftware complianceweb servicesdatabase management

Soft Skills

problem-solvingcommunicationcollaborationcustomer researchdesign thinking

Certifications

ServiceNow Certified System AdministratorBachelor's degree in computer science