Data Linkage Operations Lead
General Dynamics Information Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $122,274 - $165,430 per year
Job Level
About the role
- Lead end‑to‑end management of program operations workstreams, including study and researcher intake, DUA and governance workflows, stakeholder communications, training, and technical assistance for linkage and enclave services
- Coordinate with federal customers and technical leads to translate policies, privacy requirements, and program goals into clear operational processes, SOPs, templates, and services
- Oversee day‑to‑day execution of operations activities, tracking requests, timelines, risks, and issues, and ensuring timely completion of requirements and deliverables
- Manage development and use of dashboards and metrics to monitor program participation, DUA processing, linkage demand, turnaround times, user experience, and continuous improvement actions
- Lead planning and delivery of communications, documentation, and training for researchers and stakeholders, including guidance on DUAs, masking, linkage options, enclave use, and disclosure review processes
- Plan and execute data linkage operations related transition activities, including orderly transfer of environments, configurations, documentation, and tools
Requirements
- Bachelor’s degree in a relevant discipline
- Demonstrated experience leading operations or program management for federal research, health, or data access programs
- Strong understanding of project and program management practices, including scope, schedule, risk, stakeholder management, documentation, and reporting
- Experience working with or around federal data access, privacy, or governance requirements and DUAs in close coordination with technical and policy leads
- Proven ability to manage multiple concurrent workstreams, deadlines, and stakeholder groups, including researchers, federal staff, and technical teams
- Excellent written and verbal communication skills, including concise status reports, stakeholder communications, training materials, and program documentation for government and technical audiences
- 7+ years of experience supporting federal agencies, research organizations, or healthcare systems in program operations, data access, or research support roles
- Current relevant professional certifications
- Ability to obtain/maintain a Public Trust or higher and authorization to work in the US
- Willingness to travel 10–25% to support on‑site collaboration in the DC Metro area
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Flexible work hours
- Full-flex work week to own your priorities at work and at home
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- GDIT Paid Family Leave program providing a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits
- Life, accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementoperations managementdata linkage operationsDUA processingdashboard developmentmetrics monitoringSOP developmentrisk managementstakeholder managementdocumentation
Soft Skills
communication skillsleadershiporganizational skillstrainingconcise reportingmultitaskingcollaborationproblem-solvingattention to detailadaptability
Certifications
professional certificationsPublic Trust clearance