Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.
Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards.
Centrally store, manage, and maintain user preferences and data.
Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes.
Work independently with minimal supervision or as part of a team.
May be required to create time sensitive deliverables.
May lead project teams within assigned unit developing, planning and managing project tasks.
Participate in the preparation of materials and oral presentations for customers and management.
Respond promptly to incidents in ServiceNow.
Will be assigned responsibility for advanced technical issues in the environment for problem resolution.
Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members.
Define, monitor, optimize, and troubleshoot system performance of all EUC systems.
Ability to develop and maintain IT documentation.
Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level.
Develop plans and manages project tasks.
Provides training for less experienced team members of the IS department.

Requirements

8+ years of hands-on experience
Omnissa / VMware Certifications (VCP) - preferred but not required
Nutanix (NCP), or similar server virtualization certs – preferred but not required
A degree from an accredited College/University in the applicable field of services is preferred.
Four (4) years’ additional relevant experience in lieu of a degree.
MUST have direct experience installing, configuring, and managing Omnissa / VMWare software products including but not limited to Horizon View, App Volumes, User Environment Manager, Workspace ONE, ThinApp, and vRealize Operations for Horizon
Basic understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing)
Strong, demonstrable scripting experience in one or more of the following: PowerShell, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc.
Basic understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe)
Good knowledge of Active Directory, DHCP, DNS, Group Policy.
Knowledge of MS Windows desktop operating systems including Windows 10 and MS Server 2012 & 2012 R2.
Experience with hardening and improving the security of Windows operating systems and hardware platforms, local area networks, wide area networks, messaging, and client-server applications.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows ServerWindows Desktop Operating SystemsOmnissaVMwareHorizon ViewApp VolumesUser Environment ManagerWorkspace ONEPowerShellActive Directory

Soft Skills

independent workteam collaborationproject managementproblem resolutiontrainingcommunicationanalytical thinkingtime managementpresentation skillsinnovative thinking

Certifications

Omnissa / VMware Certifications (VCP)Nutanix (NCP)