General Dynamics Information Technology

ServiceNow Expert

General Dynamics Information Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $153,000 - $207,000 per year

Job Level

About the role

  • Lead the architectural design of complex ServiceNow solutions
  • Design, develop, and maintain custom ServiceNow Service Portals
  • Create and enhance custom widgets using AngularJS, JavaScript, HTML, and CSS
  • Implement and configure portal pages, themes, and branding
  • Configure and design custom ServiceNow Workspaces
  • Develop and implement solutions for digesting and processing incoming XML data feeds
  • Provide technical guidance to team members and lead code reviews
  • Collaborate with business and IT stakeholders to define requirements
  • Maintain and manage the CMDB
  • Write proposal sections and contribute to the creation of cost and effort estimates

Requirements

  • 8+ years of related experience
  • Extensive experience with ServiceNow architecture, development, and best practices
  • Strong knowledge of the platform's core modules
  • Proven expertise in ServiceNow Service Portal development and custom widget creation
  • Proven experience with the configuration and optimization of ServiceNow Workspaces
  • Strong proficiency in JavaScript, AngularJS, HTML, and CSS
  • Proven experience with XML data digestion and generation, and integration with external systems
  • Strong proficiency with integration technologies like REST APIs, SOAP, and web services
  • In-depth understanding of ITSM processes and ITIL frameworks
  • Excellent understanding of the Agile software testing process and lifecycle
  • Education: Technical Training, Certification(s) or Degree
  • Required Certification: Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start
  • Active ServiceNow Certified Application Developer or ability to obtain within 30 days of start
  • US Citizenship Required
Benefits
  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay and paid time off
  • Full-flex work week to own your priorities at work and at home
  • Award-winning culture of innovation and a military-friendly workplace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow architectureServiceNow Service Portal developmentcustom widget creationJavaScriptAngularJSHTMLCSSXML data processingREST APIsSOAP
Soft Skills
technical guidancecollaborationcode reviewsrequirement definition
Certifications
ServiceNow Certified Systems AdministratorServiceNow Certified Application Developer