Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP
Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
Perform administrative tasks, such as user and role management, system maintenance, and health checks
Customize user interfaces, forms, and workflows to align with business needs
Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products

Requirements

5+ years of related experience
Security Clearance Level: Active Secret clearance
Experience with ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
Experience in developing and customizing ServiceNow Platform applications and modules, especially ITSM
Proficiency with integration methods like SOAP, REST, and web services
Strong scripting skills with at least one language – preferably JavaScript
BS Degree
Excellent understanding of the Agile software testing process and lifecycle
Strong organizational and time management skills while working in a rapid software development environment

Benefits

Comprehensive benefits and wellness packages
401K with company match
Paid time off
Flexible work week to own your priorities at work and at home
Various paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

ServiceNowITSMRESTSOAPJavaScriptBusiness RulesScript IncludesImport SetsTransform MapsCMDB

organizational skillstime managementend-user supporttroubleshootingcommunicationstakeholder engagementreportingdata analysis

Active Secret clearanceBS Degree