Junior Field Service Technician
Generac
Generator Field Service Technician
Generac
full-time
Posted on:
Location Type: Office
Location: Wixom • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products
- Perform scheduled inspections on equipment to prevent future failure
- Diagnose, troubleshoot, repair and perform maintenance on equipment according to standard procedures
- Train and educate customers on the use of equipment and value of products and services provided
- Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments
- Maintain company vehicle and associated inventory in the vehicle
- Maintain accurate records of all services performed, mileage, expenses, and bill-able hours
- Adhere to all safety requirements and regulations
Requirements
- High School Diploma or Equivalent
- Mechanical / Electrical aptitude
- Maintain a valid Driver’s License
- 1+ Year of Customer Service experience (Level I)
- 1+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting (Level I)
- Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators is preferred (Level I)
- 2+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting (Level II)
- 3+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting (Level III)
- 5+ Experience in repairs, installation, maintenance and troubleshooting Generac, Cummins, Onan, Kohler, and/or CAT generators (Master)
Benefits
- Comprehensive benefit package that includes medical, dental and vision plans
- Life, long-term disability, flexible spending and health savings accounts
- Accrued paid time off
- 8 paid Holidays
- 401(k) retirement benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairpreventative maintenanceequipment modificationsdiagnosisinstallationmaintenancecustomer serviceelectrical repairmechanical repair
Soft skills
communicationtrainingcustomer educationrecord keepingorganization
Certifications
High School Diplomavalid Driver’s License