Manager, Parts – Data Centers
Generac
full-time
Posted on:
Location Type: Hybrid
Location: Sussex • Wisconsin • United States
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About the role
- Build and maintain a rolling 12–18‑month parts demand forecast for generator platforms, engines, switchgear components, and consumables (filters, belts, coolant, batteries)
- Set and maintain min/max and safety stock parameters by site, with differentiation for data center SLAs and critical spares
- Manage order promising (ATP/CTP), backorder recovery, and expedite workflows to protect uptime for Tier‑1 customers
- Execute inventory health routines: excess/obsolete (E&O) reviews, dead stock liquidation, and shelf‑life control
- Lead cycle counts and annual physical inventory; reconcile variances with Finance
- Coordinate with OEMs and tier‑2 suppliers on lead times, MOQs, last‑time‑buy decisions, and engineering changes (ECOs) affecting parts supersessions
- Drive cost reduction and availability improvements through vendor performance scorecards and corrective action plans
- Serve as primary parts operations liaison to independent dealer channels: onboarding, training on parts portals, pricing, order procedures, and RMA processes
- Establish dealer SLAs (response time, fill rate, RMA turnaround) and monitor compliance
- Own price lists, discount structures, and dealer programs; execute periodic margin reviews and competitive benchmarking
- Partner with Product Management on service kits (PM kits, overhaul kits), NPI service readiness, and supersession strategies
- Resolve escalations on urgent data center outages, critical spares, and warranty parts adjudication
- Provide technical cross‑reference guidance; ensure documentation accuracy (BOMs, drawings, compatibility notes)
- Administer parts master data (attributes, UoM, lead time, harmonized codes) and ensure ERP/MRP integrity
- Monitor KPIs and run weekly tiered reviews; drive root‑cause analysis and Kaizen projects
- Champion digital parts portal enhancements and EDI/API integrations with dealers
- Ensure compliance with trade controls (ITAR/EAR, export classifications), hazmat shipping rules, and battery/coolant handling
- Enforce workplace safety protocols in warehouses.
Requirements
- Bachelor’s Degree or equivalent experience
- 5 years of parts experience
- 3 years of leadership experience
- Bachelor’s degree in Supply Chain, Operations, Engineering, or Business; APICS/ASCM (CPIM/CSCP) a plus
- Lean/Six Sigma certification or demonstrated CI project leadership
- Experience launching digital parts portals or dealer EDI integrations
- Warranty and core management exposure
- Experience supporting mission‑critical customers (e.g., data center, healthcare, utilities, or oil & gas)
- Prior responsibility for dealer/distributor channels or multi‑site parts networks
- Proficiency with ERP/MRP (e.g., SAP, Oracle, Infor, Microsoft Dynamics), demand planning, and pricing tools
- Strong data skills: Excel/Sheets (pivot tables, lookups), and familiarity with BI (Power BI/Tableau)
- Knowledge of generator sets, diesel/natural gas engines, switchgear, and related electrical/mechanical components
- Working knowledge of trade compliance and hazmat shipping.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
demand forecastinginventory managementorder promisingcost reductionroot-cause analysisdigital parts portalsEDI integrationsdata analysissupply chain managementparts master data administration
Soft Skills
leadershipcommunicationproblem-solvingcollaborationtrainingnegotiationanalytical thinkingproject managementcustomer servicecompliance monitoring
Certifications
Bachelor's DegreeAPICSASCMCPIMCSCPLean certificationSix Sigma certification