Senior Field Service Manager – Data Centers
Generac
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Job Level
About the role
- Provide technical support, setup and assistance to data center customers.
- Assist in site certification, operation and EPA testing.
- Assist with the development and distribution of service and parts bulletins.
- Assist sales managers and rep groups with customer product training.
- Develop and maintain relationships with customers’ branch, district, and regional sales and service managers.
- Coordinate customer calls to ensure needs are met.
- Provide sales support through assisting customers in determining equipment needs.
- Provide technical input and design ideas to engineering during new product initiation.
Requirements
- Bachelors Degree in Electrical Engineering or Mechanical Engineering or equivalent experience
- 10 years of relevant experience
- Physical ability to manipulate objects or controls
- Ability to stand and walk frequently
- Capability to lift up to 25 - 50 pounds
Benefits
- Competitive salary
- Paid time off
- Health insurance
- Retirement plans
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportsite certificationEPA testingservice bulletinscustomer product trainingsales supportequipment needs assessmentdesign ideasengineering collaboration
Soft Skills
relationship buildingcustomer servicecoordinationcommunication
Certifications
Bachelors Degree in Electrical EngineeringBachelors Degree in Mechanical Engineering