Geneo

Sales

• Support Territory Growth: Partner with your Area Sales Manager to meet and exceed territory sales goals across capital equipment and consumables
• Pipeline Development: Research and qualify new prospects; initiate outreach via phone, email, events, and in-person visits to build territory pipeline
• Customer Engagement: Build authentic relationships with med-spas, dermatology and plastic surgery practices, and luxury spas; understand their business goals and identify Geneo solutions to meet them
• Sales Enablement: Assist with demos, proposals, and follow-up communication to close deals and onboard new customers
• Consumables Management: Monitor customer reorder patterns, support retention strategies, and identify upsell or cross-sell opportunities
• CRM Discipline: Log activity, leads, and updates accurately in Salesforce (or equivalent CRM) to maintain visibility and ensure forecast accuracy
• Event Support: Represent Geneo at trade shows, industry events, and training sessions to promote brand awareness and generate new leads
• Cross-Functional Collaboration: Work with Marketing, Customer Success, and Operations to deliver a seamless customer experience from sale to post-install support
• Continuous Learning: Participate in ongoing training and mentorship to deepen product knowledge, sales skills, and industry expertise.

Area Sales Associate

• partner with Area Sales Manager to meet and exceed territory sales goals
• research and qualify new prospects; initiate outreach via phone, email, events, and in-person visits
• build authentic relationships with med-spas, dermatology and plastic surgery practices, and luxury spas
• assist with demos, proposals, and follow-up communication
• monitor customer reorder patterns, support retention strategies
• log activity, leads, and updates accurately in Salesforce

Sales Associate

Account Executive

• Manage inbound marketing-qualified leads (MQLs), trade show leads, and digital inquiries, ensuring timely follow-up and conversion.
• Conduct discovery calls to qualify opportunities, assess customer fit, and identify business needs.
• Close business remotely when possible, including capital and consumable sales; escalate complex or high-value opportunities to field sales as needed.
• Conduct virtual product demos and trainings to support customer onboarding and ensure early consumable adoption.
• Maintain accurate activity and conversion tracking in CRM (Salesforce or equivalent).
• Align with regional sales goals across the West Coast territories, specifically Washington, Oregon, and Arizona.
• Partner with Area Sales Managers (ASMs) to drive joint success.
• Support field teams with virtual follow-up, appointment setting, and qualified lead preparation to ensure a seamless customer journey.
• Contribute to regional campaigns, events, and initiatives that drive awareness and new customer acquisition.
• Develop and execute creative outreach strategies using phone, email, and social platforms to expand market reach.
• Nurture relationships with prospective and existing customers to build loyalty and promote Geneo’s brand values.
• Support early-stage customers through training, product education, and consumable onboarding to ensure utilization success.
• Provide feedback from customers and leads to Marketing and Sales leadership to inform messaging, promotions, and campaigns.

Area Sales Representative

Manager

• Own the clinical education strategy for assigned regions: define competencies, certification pathways, refresher cadence, and quality benchmarks.
• Lead annual competency programs for sales and field teams; ensure consistent demo excellence and treatment delivery.
• Translate clinical insights into scalable curricula (on-site, virtual, LMS) for onboarding, mid-year meetings, and product/ protocol updates.
• Architect launch education (pre-work, live sessions, post-work) with clear readiness criteria, assessments, and utilization goals.
• Build advanced modules for KOLs and high-impact customers; standardize post-launch reinforcement and adoption playbooks.
• Partner with Marketing to align clinical messaging, visuals, and toolkits across decks, guides, and in-market activations.
• Coach and mentor Clinical Trainers/CTMs to deliver consistent, high-impact facilitation; provide ride-alongs, feedback, and development plans.
• Partner with ASMs, RSDs, and Sales Development to run regional workshops that drive trial-to-close and post-sale utilization.
• Represent Geneo clinically at trade shows, national/mid-year meetings, and strategic customer events.
• Define and track education KPIs (competency pass rates, launch readiness, utilization lift, CSAT, and time-to-independence).

Senior Clinical Education Manager

Administration

• Provide day-to-day administrative support to executives, managers, and remote teams
• Own calendar management across time zones; schedule and prep virtual meetings (agendas, materials, notes)
• Coordinate domestic travel and itineraries; manage changes quickly and accurately
• Prepare and edit correspondence, presentations, reports, and executive-level documents
• Plan and support company events (QBRs, National Sales Meetings, leadership offsites): logistics, invites, catering, shipping/AV
• Process expense reports, purchase orders, and invoices; assist with budget tracking
• Maintain organized electronic filing systems; handle confidential information with discretion
• Support HR-related tasks (onboarding coordination, interview scheduling, policy/benefit doc distribution)
• Manage vendor relationships, office supply orders, and general operational needs
• Track follow-ups and drive cross-department communication to meet deadlines

Administration Assistant

Content Marketing Manager

• Plan, schedule, and publish content across company’s key social media platforms (Instagram, TikTok, Facebook, and LinkedIn).
• Serve as the primary on-camera talent, presenting the brand's message in an authentic, engaging, and enthusiastic manner.
• Film and produce high-quality video content using a smartphone, including product tutorials, education series, interviews, and trend-based videos.
• Edit video content for various platforms, ensuring it is optimized for engagement and visually appealing.
• Monitor social media channels, engage with followers, and manage comments and messages to foster community and brand trust.
• Research and implement best practices for social media growth, including hashtag strategies, tagging, and influencer collaborations.
• Maintain an organize content calendar and develop on brand content for social media, company app, website blogs, digital outlets.
• Craft and schedule on-brand and timely content including monthly social media and Canva templates on behalf of customers and sales team, leveraging industry insights.
• Write and edit engaging copy tailored to target audiences and aligned with campaign goals.
• Collaborate with graphic designers and creative teams to ensure visually appealing and cohesive messaging.
• Assist in the execution of integrated marketing campaigns, ensuring timely delivery of content and assets.
• Track and report on the performance of social media content and campaigns, offering insights to improve future strategies.

Content Marketing Coordinator

Accounts Receivable

• Create/send invoices for capital devices and Net-30 consumables; ensure accuracy against contracts and POs; notate status in the collections module.
• Proactively email delinquent accounts to secure updated payment methods; manage Credit Card Authorization (CCA) via DocuSign.
• Review/approve capital device deals prior to shipment for accuracy and terms compliance.
• Generate Proforma invoices for financing partners upon PO receipt; validate POs against contracts and resolve discrepancies before release.
• Send Net-30 invoices as orders are placed; track, monitor, and follow up on past-due balances.
• Perform credit checks for in-house membership financing; follow the established approval matrix.
• Lead cash collection efforts for delinquent 1305 accounts; coordinate with third-party collections partner ( ABNA ) as needed.
• Prepare manual account statements/payment histories for 1305 customers upon request.
• Provide invoice copies for 1303 consumable orders; field internal/external billing inquiries by email/phone.
• Send daily Shopify order reports to the Cash Applications team; provide application direction for unidentified funds.
• Investigate order/app issues across Shopify and SAP to drive resolution and correct application of funds.
• Process and clear cash receipts for capital and consumable orders; ensure timely, accurate posting.
• Prepare/maintain audit packs; support internal/external audits related to AR.
• Track and process RF Pro payment plans; ensure on-time, accurate collections/postings.
• Prepare and file chargeback challenge packets; track outcomes and tighten prevention controls.
• Enter/maintain tax-exempt certificates in Vertex; liaise on customer tax questions.
• Run SAP ZFI aging; prioritize outreach to Net-30 consumable customers and execute dunning strategies.
• Partner with Sales Ops, Logistics, and Finance to remove blockers and accelerate collections.
• Recommend process/control enhancements to increase accuracy, speed, and cash flow.

Senior Accounts Receivable Specialist

• Traveling within your territory – cold calling and booking appointments everyday.
• Selling Geneo as a solution to today’s business challenges for aesthetic businesses.
• Providing a high ROI option with even higher customer satisfaction!
• Provide a flawless handoff to the Practice Development Manager, including ensuring all the providers have access to and complete their pre-install training.
• Occasionally assist the Sr Dir of Corporate Accounts with a demonstration or onboarding.
• Generate accurate forecasts for the territory based on assessment of your territory’s pipeline.
• Meeting or exceeding assigned sales objectives on a monthly, quarterly, and annual basis.

Area Sales Manager

Growth Marketing

• Execute and optimize digital campaigns across paid, owned, and earned channels (search, social, email, SMS, website).
• Manage end-to-end marketing workflows in HubSpot to improve lead engagement, conversion rates, and lifecycle progression.
• Build and maintain nurture sequences for MQLs, stalled leads, and consumable re-engagement.
• Collaborate with Inside Sales to refine handoff processes and optimize MQL-to-SQL conversion.
• Support Sr. Content Marketing Manager and the broader marketing team in executing seasonal and promotional campaigns that drive online revenue growth.
• Develop and test workflows, lists, and automations within HubSpot to streamline the marketing funnel and improve customer engagement.
• Track and report on campaign performance through HubSpot, Google Analytics, and other platforms, providing actionable insights.
• Maintain HubSpot data integrity and contribute to the continuous improvement of marketing automation capabilities.
• Execute A/B testing plans across emails, landing pages, and ad campaigns to improve conversion performance.
• Partner with the content and brand team to translate campaign concepts into tactical execution across email, social, and paid media.
• Support eCommerce and consumable growth campaigns on Shopify, including product promotions, retargeting, and loyalty initiatives.
• Collaborate cross-functionally with Sales and Events teams to ensure digital programs support key in-person initiatives (tradeshows, lead events).

Growth Marketing Specialist

Financial Planning and Analysis

• Oversee all the financial activities of the company to ensure it remains in strong financial standing.
• Develop and implement financial strategies to support the company's growth in the medical devices sector.
• Oversee budgeting, forecasting, and financial planning processes to ensure alignment with the company's goals.
• Manage the company cashflow and forecast.
• Monitor financial performance and provide insights to management for decision-making.
• Ensure compliance with regulatory requirements and industry standards.
• Manage relationships with Corporate, auditors, and other financial stakeholders.
• Lead and mentor the finance team, fostering a culture of continuous improvement and accountability.