Senior Director, People Operations – Benefits
GeneDx
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $200,000 - $230,000 per year
Job Level
About the role
- Lead overall strategy, projects, and process improvement for People Ops and Benefits—driving operational excellence, scalability, and employee experience.
- Build and lead scalable onboarding, changes, and offboarding operations—setting workflows, SLAs, and compliance standards for the team to execute.
- Serve as business owner for ADP data and connected tools—define requirements, lead implementations, drive automation, and partner with IT on integrations and enhancements.
- Design and continuously improve People Ops through workflow automation, quality controls, governance frameworks, and mechanisms for ongoing optimization.
- Maintain and improve trusted dashboards and reporting infrastructure; establish data governance and quality standards that drive compliance and leadership decisions.
- Provide strategic oversight for compliance, leave administration, and benefits; create and enhance policies through continuous analysis of program effectiveness and competitiveness.
- Own budget planning, forecasting, variance tracking, and vendor strategy in partnership with Finance and People leadership.
Requirements
- 12+ years of progressive People Operations / HR Operations Leadership experience, including leading teams in a high-growth environment.
- Strong ADP experience and demonstrated capability as the business owner for HRIS workflows, data standards, and employee lifecycle execution.
- Proven implementation leadership (requirements, process design, UAT, change enablement, adoption) in partnership with a technical Systems/IT owner.
- Demonstrated success driving process improvement, automation, and operational governance.
- Strong data integrity and reporting acumen (definitions, audits, controls, dashboard upkeep).
- Experience owning or managing budgets, forecasting, and vendor spend.
- Critical thinking skills, service orientation, and strong cross-functional stakeholder management.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ADPHRIS workflowsdata standardsprocess designUATchange enablementautomationbudget planningforecastingvendor management
Soft Skills
critical thinkingservice orientationcross-functional stakeholder managementleadershipprocess improvementoperational governancestrategic oversightemployee experiencecompliance managementteam leadership