IT Analyst Internship – Back Office, Customer Care
GELLIFY
internship
Posted on:
Location Type: Hybrid
Location: Casalecchio di Reno • Italy
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Job Level
About the role
- Support a company in the digitization of processes
- Assist customers by providing project support, resources, and expertise
- Manage outsourcing of core processes in administrative/financial and Operations areas
- Verify and collect documents on the platform
- Conduct process analysis for operational improvements
- Adapt contracts based on needs and compliance
- Processing payment requests and invoicing support
- Conduct IT tests in development and production environments
- Provide customer support via calls and emails
Requirements
- Bachelor’s degree in Economics, Business Administration, Finance, or Law – completed or in progress
- Italian language required
- Good proficiency in Microsoft Office Excel and other MS Office applications
- Interest in the world of tax credit and B2B financing
Benefits
- Internship opportunity
- Support for company digitization processes
- Maximum flexibility and operability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process analysisproject supportdocument verificationpayment processinginvoicing supportIT testingadministrative processesfinancial processesoperations managementcontract adaptation
Soft Skills
customer supportcommunicationproblem-solvingadaptabilityorganizational skills
Certifications
Bachelor’s degree in EconomicsBachelor’s degree in Business AdministrationBachelor’s degree in FinanceBachelor’s degree in Law