Gelato Borelli

Learning and Development

• Train the staff of the franchise unit;
• Oversee and support the installation of machinery and equipment at the franchise unit;
• Knowledge of food handling standards and procedures for gelato production;
• Knowledge of uniform/dress code standardization procedures;
• Ensure excellence in customer service and front-of-house/cashier operations;
• Organize and control store inventory;
• Prepare and deliver reports on store opening training and refresher training;
• Communicate critical service issues identified to the Operations team.

Training Consultant