Gelato Borelli

Training Consultant

Gelato Borelli

full-time

Posted on:

Location Type: Hybrid

Location: Recife • Brazil

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About the role

  • Train the staff of the franchise unit;
  • Oversee and support the installation of machinery and equipment at the franchise unit;
  • Knowledge of food handling standards and procedures for gelato production;
  • Knowledge of uniform/dress code standardization procedures;
  • Ensure excellence in customer service and front-of-house/cashier operations;
  • Organize and control store inventory;
  • Prepare and deliver reports on store opening training and refresher training;
  • Communicate critical service issues identified to the Operations team.

Requirements

  • Strong communication skills and didactic (teaching) ability;
  • Practical experience in gastronomy/food service;
  • Energetic, with strong leadership skills;
  • Time-study and workflow analysis (cronoanalysis);
  • Full availability for flexible hours and travel;
  • Preferred: degree or courses related to gastronomy/culinary arts.
Benefits
  • National Unimed Health Plan
  • Meal and Food Vouchers — iFood Benefícios
  • Mobility allowance
  • Life insurance
  • Birthday day off
  • Carnival day off
  • Day off on year-end eves
  • Welhub / Gympass
  • Avus — discounts at pharmacies, on consultations, telemedicine, and exams
  • Discount partnerships with universities and vocational training institutions
  • Partnerships with language schools
  • 50% reimbursement on purchases at Borelli stores
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
food handling standardsgelato productiontime-study analysisworkflow analysis
Soft Skills
communication skillsdidactic abilityleadership skillscustomer service excellenceorganizational skills
Certifications
degree in gastronomyculinary arts courses