GEA Group

Sales Engineer

GEA Group

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty
  • Provide process support, expertise, and guidance to for new and existing installations
  • Study customer needs, pain points and business challenges and create a customized sales proposal to present a customer value added proposition by following up with customers from award of purchase order to delivery of machines
  • Obtains request for proposals for customers, reviews specifications, and determines scope of supply
  • Provides input for ads and marketing strategies
  • Markets GEA Separator products by attending trade shows and seminars each quarter
  • Makes at least two technical or sales presentations per month
  • Prepares technical proposals and presentations and submits to Sales Manager for review before sending to customer / prospect
  • On a monthly basis, provides sales project status reports, which encompass the funding of the project, what needs to be offered to win the work, and positioning vs. the competition, to both the assigned Director and the Senior Marketing Manager
  • Develops business and marketing plans for sales areas as well as makes budget recommendations
  • Technical knowledge of GEA equipment and the customer process
  • Liaise with the engineering or services team to address technical concerns or requirements and be present in Support development and delivery of technical documentation, including user manuals, technical specifications and product training sessions
  • Provide post-sales support to customers, including technical troubleshooting and customer training ensuring their satisfaction with the product or service
  • Stay updated on industry trends, market dynamics and competitor offerings

Requirements

  • A Bachelors Degree in Mechanical or Chemical Engineering and/or technical selling experience
  • 5 - 7 years' experience as a sales engineer, selling capital equipment into engineering firms making chem or pharmaceutical projects
  • Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences
  • Customer and Representative relationship building experience
  • Travel experience Position requires frequent travel with 2-3 hotel stays per week
  • Knowledge with CRM and sales management tools
  • Capital Equipment sales experience
Benefits
  • interesting and challenging tasks
  • positive working environment in international teams
  • opportunities for personal development and growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical sellingcapital equipment salestechnical proposalscustomer trainingtechnical troubleshootingmarket analysissales project reportingbusiness and marketing planscustomer process knowledgetechnical documentation
Soft Skills
customer relationship buildingcommunicationpresentation skillsproblem-solvingteam collaborationcustomer satisfaction focusadaptabilitystrategic thinkingnegotiationtime management
Certifications
Bachelor's Degree in Mechanical EngineeringBachelor's Degree in Chemical Engineering