Senior Technical Application Engineer – Monitoring and Diagnostics
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $139,200 - $208,800 per year
Job Level
About the role
- Acts as expert consultant to guide customer in planning and development of technical solutions
- Assists with technical development of proposals, assuring compliance to Customer's specs by working closely with engineering, product managers, and proposal managers to ensure valid statement of product or work for competitive proposal generation
- Ability to interpret transformers and circuit breaker specifications, single line diagrams, customer best practices, and convert to product specifications
- Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations, evaluations and testing
- Assists customers in trouble-shooting and analysis of industrial communications systems
- Track issues discovered during demonstration, evaluation, and testing of product and follow through with Technology team to provide a resolution
- Lead technical presentations presented to customers in support of sales or service
- Provide product training to customers and sales force
- Adhere to customer and GE Vernova Environmental Health and Safety (EHS) requirements
- Assist customers in product testing at customer location
- Work directly with customers to influence technical specifications and support sales team to achieve closing key orders
- Responsible for the pre-sales technical support of customers and the sales team
- Understand competitor landscape and competitor products
- Outline, present, and sell the value of GE Vernova products and services that can benefit GE's customer needs
- Develop and cultivate long-term relationships at all levels of customer organizations
- Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customer as necessary
- Support the development of new leads and market opportunities in the Sales Region
- Provide an essential link from the customer to marketing, engineering and product development teams
- Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Automation’s initiatives
- Provide market dynamics input such as competitive intelligence and industry trends to the Marketing and Business teams
- Prepare and present technical presentations, white papers, and case studies at industry conferences
Requirements
- Bachelor's Degree in Electrical Engineering from an accredited college or university or equivalent experience
- Conveys deep understanding of industrial and utility monitoring and diagnostics of transformers, circuit breakers, related software applications, and communications of monitoring devices to customer systems
- Excellent communication and presentation skills, both written and verbal
- Ability and willingness to travel up to 50% of the time
- Minimum 10 years of experience in industrial communications field (desired)
- Experience using GE Vernova and other brands of Monitoring and Diagnostics products (desired)
- Understand the multiple transformer and circuit breakers failure modes, along with DGA gas diagnostics (desired)
- Understand bushing behavior, including power factor, current leak (desired)
- Understand partial discharge patterns (desired)
- Experience in basic SCADA protocols such as Modbus, DNP3, IEC 61850 (desired)
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electrical Engineeringindustrial communicationsmonitoring and diagnosticstransformerscircuit breakersDGA gas diagnosticsbushing behaviorpartial discharge patternsSCADA protocolsModbus
Soft Skills
communication skillspresentation skillstroubleshootingcustomer relationship managementteam collaborationinfluencing skillstechnical supportproblem-solvingsales supportleadership
Certifications
Bachelor's Degree in Electrical Engineering