Own financial pacing for assigned customer base.
Own cost classification, billing and collections for assigned customer portfolio
Be responsible for supporting Customer Service Manager (CSM) and Outage Manager (OM) with outage planning, internal service partner purchase orders (POs), and external vendor requisitions
Manage Project Controls Analyst (PCA) or other cost tracking personnel for outages within assigned customer base
Collect time sheets from vendors and suppliers; calculate and generate invoices for billing
Be responsible for organizing Post Outage Reviews
Update and maintain input in GE’s OneSteam ERP system and WBS structure.
Serve as SME for financial elements of Outage Assistant (OA)
Support CSM as needed in customer communication, outage closeout and customer relationship deliverables

Requirements

Bachelor’s Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in a financial/billing, customer support, operations or forecasting position)
Minimum of 3 years of experience in a financial/billing, customer support, operations or forecasting role
Knowledge & experience within the power generation services, industrial, manufacturing industry
Domain knowledge of field services requirements and transactional steam turbine and generator outages
Strong quality background
Knowledge of Enterprise Resource Planning (ERP) systems SAP / OneSteam
Proficient in MS Office Suite with ability to learn and adapt to new systems, including cloud based customer invoicing portals quickly
Good financial knowledge and commercial / contractual experience
Demonstrated communication & organization skills
Strong interpersonal skills
Self-motivated performer

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial pacingcost classificationbillingcollectionscost trackinginvoicingPost Outage Reviewsfinancial analysisforecastingquality management

Soft Skills

communicationorganizationinterpersonal skillsself-motivatedcustomer relationship management

Certifications

Bachelor’s DegreeHigh School DiplomaGED