Field Service Engineer – Drives, EMS
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $72,400 - $108,600 per year
About the role
- Perform troubleshooting activities at customer site locations to diagnose problems, determine appropriate resolution, and implement corrective actions
- Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
- Perform installation and commissioning activities at customer site locations of GE Drives
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
- Develop presentations and provide training and instruction to customers on drive operations
- Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
- Promote sales of maintenance services
- Ensure appropriate response and service is provided to customer
Requirements
- Bachelor's Degree
- Minimum 3 years of field service and/or commissioning experience
- Must live in the USA
- Ability and willingness to travel 85% of the time on short notice
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore
- Extended hours / overtime may be required during peak periods and emergency circumstances
- Domestic or overseas travel to customer sites for extended periods of time
- Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
- possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootinginstallationcommissioningproject managementtechnical leadershipdocumentation developmentcustomer trainingengineering skillscreative problem solvingservice opportunities
Soft Skills
customer satisfactioncommunicationindependent judgmentadaptabilityteam collaborationsales promotionproblem resolutiontime managementattention to detailcustomer service
Certifications
Bachelor's Degree