Diagnostic Support Manager
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $119,600 - $199,400 per year
About the role
- management of 2 field service teams in power plant controls support
- managing a 5 person team of direct report resources for Remote Diagnostics Support
- managing a 15 person team of dotted-line resources for Rapid Outage Response
- own the resolution of contracted technical customer issues
- resolve contracted Technical Issues at levels 1, 2, and 3
- develop in-depth knowledge of a technical discipline
- provide informal guidance to new team members
Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 10 years of experience in Job Family Group(s)/Function(s))
- Minimum 5 Years Power Plant Field Services experience in Power Plant Control Systems
- advanced experience in Services & Technical Support for Power Plant Control Systems
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions
- company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Power Plant Control SystemsTechnical SupportRemote Diagnostics SupportOutage ResponseIssue Resolution
Soft skills
team managementguidanceproblem-solving
Certifications
Bachelor's degreeGED