Software Support Engineer
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: Norway
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Tech Stack
About the role
- Provide expertise in sustained customer success and growth in the post-sales customer lifecycle.
- Research and troubleshoot issues involving GE Digital solutions.
- Develop strong customer relationships and serve as the interface between customer and GE.
- Participate in on-call rotations, usually a week per month.
- Consult supervisor or more senior team members for issues outside of defined instructions/parameters.
Requirements
- Experience in the Services & Digital Customer Support Engineering.
- Knowledge level is comparable to a Bachelor's degree from an accredited university or equivalent.
- Experience of EMS.
- Strong oral and written communication skills.
- Ability to document, plan, market, and execute programs.
- Desirable Experience: Experience with e-terra.
- Knowledge of docker, Jenkins, Git Hub or Kubernetes.
Benefits
- Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
- Our salary and benefits are everything you’d expect from an organization with global strength and scale.
- Career opportunities in a culture that fosters care, collaboration and support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Services & Digital Customer Support EngineeringEMSe-terradockerJenkinsGit HubKubernetes
Soft skills
customer successcustomer relationship managementoral communicationwritten communicationdocumentationplanningmarketingprogram execution
Certifications
Bachelor's degree