GE HealthCare

Field Service Engineer – NM, PET, XR

GE HealthCare

full-time

Posted on:

Location Type: Hybrid

Location: RaleighNorth CarolinaUnited States

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About the role

  • Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
  • Assist more experienced field engineers with equipment installation.
  • Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
  • Effectively communicate and partner with teammates and colleagues.
  • Learn to effectively communicate with customers to ensure resolution and proper follow-up.
  • Partner with the customer and recommend value-added services.
  • Maintain customer service logs and internal service records in a timely manner.
  • Utilize the GEHC escalation process and work closely with region and national support.
  • Serve as a member of the account community for key accounts.
  • Engage commercial counterparts and identify potential sales leads.

Requirements

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
  • Experience with Web applications as well as Microsoft suite of products.
  • Must comply with GEHC's standard background check and customer access policies including obtaining required immunizations.
Benefits
  • Relocation is available
  • Great work environment
  • Professional development opportunities
  • Competitive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Preventative Maintenancetroubleshootingservice repairelectronic equipment servicingWeb applicationsMicrosoft suite
Soft Skills
effective communicationteamworkcustomer serviceproblem-solving
Certifications
Associate's degreeBachelor's degreeHigh School Diploma/GED