
Field Service Engineer – NM, PET, XR
GE HealthCare
full-time
Posted on:
Location Type: Hybrid
Location: Raleigh • North Carolina • United States
Visit company websiteExplore more
About the role
- Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
- Assist more experienced field engineers with equipment installation.
- Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
- Effectively communicate and partner with teammates and colleagues.
- Learn to effectively communicate with customers to ensure resolution and proper follow-up.
- Partner with the customer and recommend value-added services.
- Maintain customer service logs and internal service records in a timely manner.
- Utilize the GEHC escalation process and work closely with region and national support.
- Serve as a member of the account community for key accounts.
- Engage commercial counterparts and identify potential sales leads.
Requirements
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
- Experience with Web applications as well as Microsoft suite of products.
- Must comply with GEHC's standard background check and customer access policies including obtaining required immunizations.
Benefits
- Relocation is available
- Great work environment
- Professional development opportunities
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Preventative Maintenancetroubleshootingservice repairelectronic equipment servicingWeb applicationsMicrosoft suite
Soft Skills
effective communicationteamworkcustomer serviceproblem-solving
Certifications
Associate's degreeBachelor's degreeHigh School Diploma/GED