GE HealthCare

Field Engineer II

GE HealthCare

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Perform installation, calibration, preventative maintenance, and corrective repairs on a wide range of GE Precision Healthcare LLC medical imaging and other healthcare equipment.
  • Diagnose and resolve complex technical issues on-site, utilizing schematics, service manuals, and diagnostic tools.
  • Provide technical support and training to clinical staff on the proper operation and maintenance of GE equipment.
  • Manage service calls efficiently, prioritizing tasks and ensuring timely completion within established service level agreements.
  • Document all service activities accurately and completely in the company's service management system.
  • Maintain a high level of customer satisfaction through professional communication, effective problem-solving, and building strong customer relationships.
  • Adhere to all GE Precision Healthcare LLC and customer safety protocols, quality standards, and regulatory requirements.
  • Manage parts inventory, ordering, and returns to ensure efficient service delivery.
  • Participate in ongoing technical training and development to stay current with product advancements and service procedures.
  • Collaborate with sales, applications, and technical support teams to address customer needs and improve overall service delivery.

Requirements

  • Associate's degree in Biomedical Engineering, Electronics, or a related technical field; Bachelor's degree preferred.
  • Minimum of 3-5 years of experience servicing complex medical equipment, preferably within a healthcare or field service environment.
  • Strong understanding of electronic circuits, computer hardware/software, and networking principles.
  • Proven ability to read and interpret schematics, wiring diagrams, and technical manuals.
  • Excellent troubleshooting and problem-solving skills with a methodical approach.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with customers and colleagues at all levels.
  • Valid driver's license and a clean driving record are required for extensive travel within a defined service territory.
  • Ability to work independently and manage time effectively in a field-based role.
  • Proficiency in using service management software and common computer applications.
  • Physical ability to lift and move equipment, climb ladders, and work in various patient care environments.
  • Availability to work flexible hours, including on-call rotations, evenings, and weekends, as required.
Benefits
  • Competitive compensation
  • Professional development
  • Flexible working hours
  • Career opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationcalibrationpreventative maintenancecorrective repairsdiagnostic toolstroubleshootingelectronic circuitscomputer hardwarenetworking principlesreading schematics
Soft Skills
problem-solvingcommunicationinterpersonal skillstime managementcustomer satisfactionindependent workmethodical approachcollaborationtrainingrelationship building
Certifications
Associate's degree in Biomedical EngineeringBachelor's degree in related fieldvalid driver's license