GE HealthCare

Biomedical Engineering Technician 1

GE HealthCare

full-time

Posted on:

Location Type: Hybrid

Location: Tennessee • United States

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About the role

  • Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
  • Drives customer satisfaction through service excellence.
  • This role requires the candidate to work onsite at our customer location(s).
  • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
  • May assist more experienced technicians on basic and more complex repairs/resolution.
  • Effectively communicate and partner with teammates and colleagues.
  • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
  • Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
  • As instructed, implement GE/customer facility contract and supports business goals/objectives.
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
  • When trained, able to share on-call responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • Understand and utilize sources of help to answer questions when performing PM.
  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Requirements

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
  • Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
  • The successful applicant must comply with GEHC's standard background check, including a post-offer drug test.
  • In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
  • Able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
  • Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
biomedical equipment repairplanned maintenancesafety inspectionstechnical documentationcalibrationelectrical engineeringbiomedical engineeringmechanical engineeringIT equipment servicinganalytical skills
Soft Skills
customer satisfactioncommunication skillsteamworkproblem-solvingadaptabilityattention to detailinterpersonal skillstime managementcustomer relationsservice excellence
Certifications
Associate's degreeBachelor's degreemilitary educationGEHC Biomed/FE Services InternshipApprenticeshipMilitary ExternshipHigh School Diploma/GEDbackground check compliancedrug test complianceimmunization proof