GE HealthCare

Biomedical Engineering Technician 3

GE HealthCare

full-time

Posted on:

Location Type: Hybrid

Location: Tennessee • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
  • Drives customer satisfaction through Service Excellence
  • May function as a Site Leader
  • Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections
  • Maintain effective customer relations
  • Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
  • Establish and engage in proactive daily communications with customers, ensuring resolution and proper follow-up
  • Effectively communicate and partner with teammates and colleagues
  • Implement GE/customer facility contract and support customer and business goals/objectives
  • Lead, instruct, and assist technicians on basic and complex repairs/resolution
  • Share on-call responsibility
  • Ensure proper care of spares, tools, and test equipment
  • Manage vendor's service delivery processes in compliance with GE policies
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment

Requirements

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field
  • Minimum 4 years of experience servicing medical equipment, or equivalent military education and experience
  • High School Diploma/GED and a minimum 6 years of experience servicing medical equipment
  • Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office)
  • Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
  • Strong communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
  • Ability to work independently and as a team to implement solutions through problem solving
  • Legal authorization to work in the U.S. is required
Benefits
  • Competitive compensation
  • Professional development
  • Great work environment
  • Career opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
biomedical equipment repairplanned maintenancesafety inspectionselectronic documentationproblem solvingtechnical knowledgecustomer serviceservice delivery processesmedical equipment standardsdiagnosis
Soft Skills
customer satisfactioncommunicationleadershipteamworkrelationship managementinstructionproactive communicationindependencecollaborationdocumentation
Certifications
Associate's degreeBachelor's degreeGED