Multi-Vendor Ultrasound Field Engineer
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Responsible for meeting the daily service repair needs of the customer’s equipment
- Develop and maintain strong interpersonal relationships with customer representatives
- Advanced system-level troubleshooting, installation, maintenance and service repair on OEM non-GE designated equipment
- Daily interface with doctors and technicians on equipment status issues
- Ensure satisfaction to primary customers
- Maintain daily communications with customers for resolution and follow-up
- Maintain tools and test equipment properly
- Identify Sales opportunities and communicate to account team
- Responsible for Warranty and Planned Maintenance Service (PMS) contract cost control
- Teach and assist other Field Engineers on advanced troubleshooting and technical fixes
- Maintain effective quality systems and programs compliant with ISO 9001 standard.
Requirements
- Qualified to National Diploma or B-Tech Degree level or equivalent
- Technical analytical skills
- Solid Field Services experience in OEM trained Ultrasound systems
- Comprehensive knowledge of a specific modality or multi-modalities
- Proficient in English
- Ability to work independently with minimum direction
- High work standards and quality
- Initiative and motivation
- Plan and organize work effectively.
Benefits
- Total rewards designed to unlock your ambition
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system-level troubleshootinginstallationmaintenanceservice repairtechnical analytical skillsOEM trained Ultrasound systemsquality systemsISO 9001 compliance
Soft Skills
interpersonal relationshipscommunicationindependent workinitiativemotivationplanningorganizationhigh work standards
Certifications
National DiplomaB-Tech Degree