Clinical Applications Specialist – Periop, Bilingual
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Serve as a subject matter expert in the Peri-Operative care areas
- Support clinical end user adoption to GEHC Patient Care products including: Anesthesia & Respiratory Care, Centricity High Acuity clinical information system & Peri-Operative Patient Monitoring solutions.
- Advance new product (NPI) features & techniques; partner with customers in developing training plans / strategies that support new product assimilation (ARC) (MS) and (CHAA Digital)
- Coordinate, schedule, and execute clinical system training, monitor, and report on training outcomes. Training may be conducted onsite at customer facility and/or virtually.
- Work in close collaboration with Product Marketing Team, identify customer satisfaction opportunities, issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with key opinion leaders (KOLs)
- Participate in install base upgrade programs, proactive strategic customer touchpoints.
- Drive sales process by conducting clinical product demonstrations and onsite evaluations.
Requirements
- Associate degree or equivalent with 5+ years of Anesthesia technical/clinical industry experience
- Must be a Registered Respiratory Therapist (CSRT, Provincial body) with Anesthesia Assistant as a Preferred qualifications.
- Must be bilingual in French/English
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Willingness to travel extensively 60+% within a region (including overnights and some weekends) within the US and Canada via multiple modes of transportation (car, air travel, & train, etc.).
- Willingness to submit to a check of your driving record (given that you are applying for a position that requires you to operate a GE HealthCare owned/leased, privately owned/leased or rental vehicle for company business).
- Comply to GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- It is a condition of hire that any new employee or contract worker that will provide products or services to a GE HealthCare customer facility are fully vaccinated and provide proof of vaccinations. All offers of employment are conditional upon the satisfaction of this requirement.
Benefits
- Relocation Assistance Provided: No
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AnesthesiaRespiratory CareClinical education trainingProduct demonstrationsTraining plan developmentClinical information systemsPatient monitoring solutionsTechnical/clinical experienceProblem determinationCustomer satisfaction analysis
Soft skills
Interpersonal skillsCommunication skillsCollaborationRelationship buildingAdaptabilityCustomer service orientationTraining executionProblem-solvingAudience engagementStrategic thinking
Certifications
Registered Respiratory TherapistAnesthesia Assistant