Customer Success Manager
Stripe
Territory Manager – Neurosurgery
GE HealthCare
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Territory Manager responsible for developing and executing a strategic sales plan for intra-operative ultrasound products and services within a defined geographical territory
- Manage existing accounts, build relationships, and utilize a consultative sales approach to drive product sales and enhance customer satisfaction
- Develop in-depth knowledge of all accounts/hospitals, customer groups, economic drivers, payers, and providers mix in own sales territory
- Work to achieve annual, quarterly, and monthly sales targets by maintaining an accurate CRM sales funnel with detailed account information
- Provide weekly, monthly and quarterly forecasts, including rolling 6-12 month outlook to National Sales Director
- Ensure consistent compliance with CRM data: opportunities, quoting, forecasting, win/loss analysis, and updated customer contacts
- Develop and execute action plans to drive product and service sales, prospect new accounts, and manage existing customers
- Generate proposals, prepare sales quotations, plan customer meetings, and perform product demonstrations
- Provide analysis to continuously develop sales territory and communicate market intelligence through the right company channels
- Establish long-term customer relationships and identify opportunities to satisfy customer needs
- Maintain positive after-sale relationships to upsell products and services and proactively identify and resolve customer site issues
- Prepare reports summarizing monthly sales results, contacts made, hospitals visited, and new opportunities started
Requirements
- A Bachelor's degree or equivalent and 2-4+ years of related experience selling capital equipment/intra-operative imaging devices and/or adjacent technologies
- Experience selling medical devices in an operating room, Neurosurgery, Spine or related setting
- Ability to energize, develop, and build rapport at all levels within an organization
- Demonstrated ability to analyze customer data and develop financially sound sales offers
- Proven executive relationship-building skills in a hospital/healthcare environment
- Experience interfacing with both internal team members and external customers as part of a solution-based sales process
- Strong communication and clear-thinking skills with the ability to synthesize complex issues into simple messages
- Excellent oral presentation skills and the ability to think quickly to apply facts in analyzing a problem
- Strong written and verbal communication and interpersonal skills
- Outstanding organizational, problem-solving, and multi-tasking skills
- High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment
- Self-motivated, proactive, and able to work with minimal supervision
- Nice-to-haves: Previous healthcare ultrasound sales experience and selling to managed care/hospital organizations preferred
- Must be legally authorized to work in the United States; no visa sponsorship provided
- Successful completion of a drug screen may be required
