Staff Business Operations Engineer
GE Aerospace
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $112,000 - $165,000 per year
Job Level
About the role
- Responsibile for day-to-day operational execution of a single product development team
- Ensures the team has the facilities, tools, resources and skills they need to deliver on commitments while tracking ongoing execution and delivery of projects
- Proactively identifies and removes obstacles or barriers on behalf of the team
- Collaborate with sourcing and product/service owners to align to customer goals
- Manage the lifecycle of all vendor contracts: creation, receiving, validation and renewals
- Use deep expertise and experience in Operations, Applications, Client Services, Digital Workplace to manage multiple concurrent projects forming a program strategy
- Ability to lead day-to-day IT operation issues, drive support team to resolution with help from team
- Development, simplification and control of processes and procedures to ensure effective compliance to organizational policies and goals
- Manage any IT vendors and coordinate with the global team on standards, initiatives and customer escalations
- Develop and track comprehensive project plans, perform risk mitigation, issue resolution and manage execution coordinating with GE program, support, architecture, implementation teams and other third-party providers
- Ensure conformance to all applicable GE standards policies and guidelines
- Operational reporting/communication, reviews/formulation of corrective actions working directly with stakeholders
- Leverage your domain expertise; you are expected to further the knowledge and improve productivity of your colleagues with activities such as creating learning content, giving presentations, and supporting a continuous learning culture
- Use disciplined approaches to monitor team progress via effective information dashboards for program velocity, burn-up, defect tracking, quality and compliance
Requirements
- Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
- Minimum 3 years of professional experience in IT Operations
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Demonstrated ability to analyze and resolve problems
- Demonstrated ability to lead programs/projects
- Ability to document, plan, market, and execute programs
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach from GE Aerospace
- Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions
- Company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT operationsproject managementrisk mitigationissue resolutionprocess developmentcompliance managementvendor managementprogram strategyoperational reportinginformation dashboards
Soft skills
communication skillsinterpersonal skillsleadership skillsproblem-solvingcollaborationteam managementanalytical skillsplanningexecutioncontinuous learning