Sales Support Specialist
GDS Group
full-time
Posted on:
Location Type: Remote
Location: Maryland • United States
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Salary
💰 $17 - $20 per hour
About the role
- Provide direct sales support, training and assistance to users across the country through various methods
- Communicate and coordinate with the account executives, sales management, and traffic teams to optimize efficiency
- Log all reported issues via a ticketing system
- Become a subject matter expert on all sales related systems
- Maintain entries in various databases
- Enter and maintain network orders received from advertisers
- Monitor preempts and displaced spots
- Monitor orders for correct coding and entry
- Generate and distribute various reports
- Assist with testing of new system version releases
- Point of contact with vendor development and vendor support staff for software bugs and related issues
- Some data entry and verification of data required
- Other duties as assigned
Requirements
- WideOrbit or OSi traffic experience is strongly encouraged
- Broadcast TV or radio experience is a plus
- Proven professional communication and organizational skills are essential
- Must have a strong comprehension of MS Office Suite
- Must be motivated and detailed-oriented
- Must be dependable and have the ability to work various shifts
- College degree in a related field preferred
- Be able to work in a team environment and work well under pressure
Benefits
- Participation in a retirement plan
- Life and disability insurance
- Health, dental, and vision plans
- Flexible spending accounts
- 15 paid vacation days
- 2 paid personal days
- 9 paid holidays
- 40 hours of paid sick leave
- Parental leave
- Employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryissue loggingreport generationsystem testingnetwork order management
Soft Skills
professional communicationorganizational skillsmotivationdetail-orientedteamworkability to work under pressure
Certifications
college degree in a related field